
INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,
MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)
ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XIV, Issue X, October 2025
www.ijltemas.in Page 971
“Assessing the Relationship between Financial Technology
(FinTech) Implementation and Financial Performance: Evidence
from NSE-Listed Banks in India”
Mr. Shamantha Kumar B. U
1
., Dr. Devananda H. M.
2
, Dr. Prakash Rao K. S.
3
1
Research Scholar, Dept. of MBA Adichunchanagiri Institute of Technology, Chikkamagaluru – 577102
2
Research Supervisor, Dept. of MBA Adichunchanagiri Institute of Technology, Chikkamagaluru – 577102
3
Professor & Head, Dept. of MBA Adichunchanagiri Institute of Technology, Chikkamagaluru - 577102
DOI:
https://doi.org/10.51583/IJLTEMAS.2025.1410000118
Abstract: Using digital innovations such as cloud computing, blockchain, big data analytics, mobile banking, and artificial
intelligence to deliver financial services is known as Financial Technology (FinTech). FinTech prioritizes speed, accessibility, and
user-centric design in contrast to traditional systems. This study examines the impact of Financial, Technology (FinTech) adoption
on the financial performance of 32 public and private sector banks listed on the NSE in India from 2015–2016 to 2024–2025.
FinTech tools such as mobile banking, credit/debit cards, UPI, AI, and blockchain have transformed India’s banking system by
enhancing efficiency, accessibility, and customer experience, while also posing challenges in cybersecurity, regulation, and
restructuring. The research uses a quantitative, descriptive design with secondary data from RBI, the World Bank, and banks’
annual reports, applying descriptive statistics, correlation, and regression analysis. FinTech adoption is measured through
transaction-based indicators (mobile, credit, and debit usage), with bank size, GDP, and inflation as control variables. Findings
indicate that FinTech adoption significantly improves financial performance. Mobile banking enhances capital adequacy and
earnings through efficiency gains, while card usage strengthens liquidity and profitability via increased transactions and fee
income. GDP growth further boosts bank performance, whereas inflation has mixed effects on asset quality and liquidity. Private
banks, being more technologically agile, show faster adoption and better results compared to public banks, which face legacy
infrastructure and administrative hurdles.
Keywords: digital innovations, mobile banking, blockchain, UPI, GDP, liquidity, and profitability.
I. Introduction:
The functioning of any economy is strongly supported by the banking system, which mobilizes resources, links savers with
investors, and drives investment activities. However, the advent of Financial Technology (FinTech) over the past 20 years has
significantly changed the business. In general, fintech refers to the use of cutting-edge technology like blockchain, cloud
computing, digital wallets, mobile applications, artificial intelligence, and big data analytics to deliver financial services in a way
that is more effective, accessible, and user-friendly. Banks now face both possibilities and problems due to wave of technological
development, which has altered their business practices, service offerings, and competitive positioning in the financial industry.
In the past, banks provided services like deposits, loans, fund transfers, and investments through physical locations and in-person
contacts. This approach was frequently expensive, time-consuming, and inaccessible to underserved or rural communities. This
conventional approach was upended by the introduction of FinTech solutions, which provided quicker, less expensive, and more
practical substitutes. Peer-to-peer (P2P) payment systems, online lending platforms, robo-advisors, mobile banking, and the
Unified Payments Interface (UPI) are a few examples of developments that have fundamentally altered how consumers engage
and respond to the financial institutions. Customers now demand instantaneous transactions, individualized goods, 24/7 access,
and seamless digital experiences, forcing banks to reconsider their business plans and embrace new technologies.
From the perspective of banks, FinTech has a dual impact. On the positive side, the integration of FinTech brings several benefits,
including reduction in the cost in transactions, greater operational efficiency, improved customer relationships, and access to fresh
income channels. For example, the utilization of AI (Artificial Intelligence) in fraud detection and risk management has made
banking safer and more reliable. Similarly, blockchain-based solutions are improving transparency and reducing settlement times
in payments and trade finance. FinTech also allows banks to extend services to populations previously excluded from the formal
financial system, thereby contributing to financial inclusion and long-term growth.
The impact of FinTech adoption on banks’ performance will be different from bank to bank due to different factors such as size,
resources, technological readiness, customer base, and regulatory framework. Smaller banks might find the shift more difficult,
but larger Indian private sector and Indian public sector banks typically have the know-how and resources to invest in digital
infrastructure. While regulatory organizations such as the Central Bank of Indian, which also known as Reserve Bank of India
(RBI) impact the rate of adoption through regulations on cybersecurity, digital transactions, and financial inclusion, customer trust
and acceptance of digital banking also play a significant effect. In India, FinTech growth has been boosted by programs like
Digital India, Jan Dhan Yojana (JDY), and UPI. Additionally, the businesses and consumers are forced to use digital platforms,
making digital payments and mobile banking a significant component of transactions in COVID-19 Pandemic.