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INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,
MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)
ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XV, Issue IV, April 2026
Web-Based Digital Portal for Person with Disabilities (PWD)
Employment Opportunities
Christian Paul O. Cruz
1
, Kyle G. De Guzman
2
, Monica A. Dona
3
, Pheomela R. Donato
4
, Kristine Joy C.
Mallanao
5
Information Technology, Pangasinan State University, Alaminos City Campus
DOI:
https://doi.org/10.51583/IJLTEMAS.2026.150400013
Received: 04 April 2026; Accepted 09 April 2026; Published: 02 May 2026
ABSTRACT
Persons with Disabilities in Alaminos City face significant challenges in securing employment due to limited
access to job opportunities and reliance on manual, inefficient referral processes. This study developed a web-
based job portal to bridge this gap, providing a centralized and accessible platform that directly connects Persons
with Disabilities job seekers with potential employers. The system was designed to streamline the job search and
hiring process, promoting inclusivity and empowering Persons with Disabilities to independently pursue suitable
employment. The project utilized the Rapid Application Development methodology, emphasizing iterative
prototyping and continuous user feedback to ensure the platform effectively addressed user needs. The developed
portal features distinct user levels for Persons with Disabilities job seekers and PDAO administrators, facilitating
profile creation, job posting, application management, and administrative oversight. Findings indicate that the
portal successfully addresses the inefficiencies of the traditional employment referral system. User evaluations
confirmed the system's high levels of usability, functionality, and reliability, establishing it as a very acceptable
solution. The platform enhances the job-seeking experience for PWDs while providing employers with a
streamlined tool for inclusive hiring. In conclusion, the web-based portal offers a sustainable digital solution that
fosters greater employment equity for PWDs in Alaminos City. It is recommended for adoption by the PDAO to
enhance their employment facilitation services. Future enhancements could include integrating assistive
technologies and developing a mobile application to further expand accessibility and reach.
Keywords: employment, digital portal, person with disability
INTRODUCTION
Persons With Disabilities (PWDs) face significant challenges in securing employment due to social stigma,
accessibility barriers, and limited job opportunities. The global unemployment rate among PWDs remains
disproportionately high, making employment accessibility a critical issue (United Nation, 2021)
[9]
.
Globally, an estimated 1.3 billion people, or 16% of the world's population, live with disabilities. Of this number,
approximately 785 million individuals or 80% are of working age (Word Health Organization, 2023)
[10]
.
However, a significant proportion of the main unemployed are due to discrimination, inadequate skill
development, and inaccessible work environments. In low-income nations, roughly 80% of PWDs rely on
government assistance, with their official unemployment rate being at least twice that of individuals without
disabilities (United Nations, 2021)
[9]
.
The digital era has transformed job recruitment through online job portals and social media platforms, making
job postings more accessible worldwide. Traditional job-seeking methods such as newspaper advertisements,
employment agencies, and personal networks have been supplemented or replaced by digital job platforms that
optimize recruitment and hiring processes (Indeed, 2024)
[5]
.
Online job portals serve as bridges between job seekers and employers, offering job listings, resume uploads,
application tracking, and remote interview capabilities. These platforms provide PWDs with expanded job
opportunities and help employers connect with qualified candidates more efficiently (Ahmed et al., 2024)
[1]
.
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Despite advances in digital employment solutions, people with disabilities (PWDs) continue to encounter
challenges to job access due to social stigma, inaccessible digital interfaces, and limited inclusive employment
programs (Lashari et al., 2022)
[7]
. Research also indicates that PWDs often struggle with self-confidence as a
result of social stigma and insufficient career development support, which negatively affects their job-seeking
efforts (Dispenza, 2021)
[4]
. Digital innovations, such as web-based employment platforms, assist in connecting
people with disabilities with potential employers and promoting a more inclusive employment opportunities
(Samonte et al., 2024)
[8]
. Furthermore, incorporating computer-based learning into skills training programs
boosts digital literacy and increases job chances for persons with disabilities (Bansal et al., 2024)
[2]
.
However, this study had several limitations. The system primarily focused on job-matching functionalities and
did not support real-time video interviews. Users without internet access were unable to use the platform, as it
was entirely web-based. Additionally, the study did not specifically accommodate visually impaired individuals,
since features like screen reader compatibility and other assistive technologies were not included in the project’s
scope.
The authors aim to address significant challenges of finding job of the persons with disability, through design
and development of the job portal, will provide easy access to finding and applying a job online for PWDs
inclusively.
METHODOLOGY
This project uses the Rapid Application Development (RAD) model because it makes software development
faster and more flexible (GeeksforGeeks, 2025)
[6]
, which is crucial for satisfying the changing needs of PWDs
and associated stakeholders. The RAD has four phases which is requirements planning, user design, construction,
and cutover. Figure 1 shows the RAD model.
Figure 1. Rapid Application Development (RAD) Model
Source:https://medium.com/@chathmini96/agile-methodology-30ec4cdf3fc
Requirements Planning Phase. This initial phase focused on defining the project’s scope, objectives, and specific
user needs. The proponents conducted interviews and surveys with key stakeholders in Alaminos City, including
officers from the Persons with Disability Affairs Office (PDAO), PWD job seekers, and local employers. This
process helped identify the inefficiencies in the current manual job-referral system and established the core
functional and accessibility requirements for the portal.
User Design Phase. During this phase, initial system prototypes and interface mockups were created using
Figma. These designs were presented to PWD users and stakeholders for feedback. Through an iterative process
of review and revision, the user interface was refined to ensure it was intuitive, accessible, and tailored to the
needs of users with various disabilities, incorporating features like adjustable text size and high-contrast modes.
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Construction Phase. The functional system was built in this phase using a Three-Tier Architecture (Presentation,
Application, and Data Layers). The Presentation Layer (HTML, CSS, JavaScript) provided the accessible user
interface. The Application Layer, developed with PHP and the Laravel framework, handled core logic like user
authentication, job matching, and application processing. The Data Layer, managed via MySQL, stored all user
profiles, job listings, and application data. Development and initial testing were performed in a local environment
using XAMPP and Visual Studio Code.
Cutover Phase. The completed system was deployed to a live web environment. Final integration and user
acceptance testing were conducted with 19 respondents, comprising 17 PWD job seekers and 2 IT experts in
Alaminos City. Training sessions and demonstrations were provided to ensure users could navigate the portal
effectively.
Primary data were gathered through surveys, interviews, and usability tests targeting PWD job seekers and
employers in Alaminos City, Pangasinan. A purposive sampling method was used, resulting in 19 respondents
for system evaluation. Secondary data from journals, government reports, and existing literature supported the
analysis of employment challenges and digital solutions for PWDs.
The research study was conducted in Alaminos City, Pangasinan. The key participants who provided essential
data for this study were identified through purposive sampling. These respondents included Persons with
Disabilities (PWD) job seekers and IT experts, as illustrated in Table 1 below
Table 1. Respondents of the Study
Respondents
Number of Respondents
PWD job seekers
17
IT Experts
2
Total Respondents
19
To effectively evaluate the level of acceptability and overall performance of the Web-Based Digital Portal for
Persons with Disabilities (PWD) Employment Opportunities, the proponents utilized a five-point Likert scale.
This standardized measurement tool allowed for the systematic and objective assessment of user feedback by
enabling respondents to indicate their level of agreement or satisfaction with the portal’s features, usability,
accessibility, and overall performance. Table 2 shows the scale of measurement.
Table 2. Scale of Measurement
Scale
Statistical Limits
Rating
1
1.00-1.80
Strongly Disagree
2
1.81-2.60
Disagree
3
2.61-3.40
Fair
4
3.41-4.20
Agree
5
4.21-5.00
Strongly Agree
RESULTS AND DISCUSSION
The Web-Based Digital Portal for Persons with Disabilities (PWD) Employment Opportunities was developed
to address the significant challenges faced by PWD job seekers in Alaminos City, Pangasinan. The existing job-
seeking process is predominantly manual, fragmented, and inefficient, relying on paper-based referrals, in-
person coordination between the Public Employment Service Office (PESO) and the Department of Social
Welfare and Development (DSWD), and word-of-mouth communication. This process often results in delayed
job matching, limited access to suitable opportunities, and a lack of direct communication between PWDs and
employers.
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To overcome these barriers, a centralized, accessible, and user-friendly web portal was designed and
implemented. The system streamlines the entire employment process from job posting and searching to
application and tracking, specifically tailored to the needs of PWDs. The development followed the Rapid
Application Development (RAD) methodology, emphasizing iterative prototyping and continuous user feedback
to ensure the platform effectively meets user requirements.
The portal was built using a Three-Tier Architecture to ensure modularity, scalability, and maintainability. This
structure clearly separates the presentation, application logic, and data management layers, as illustrated in the
system framework in Figure 2 below.
Figure 2. System Three-Tier Architecture
Presentation Tier. This is the user interface, accessible via web browsers. It was designed with a strong emphasis
on accessibility, featuring adjustable text sizes, high-contrast modes, dyslexia-friendly fonts, and a clear layout
to accommodate users with various disabilities (e.g., visual, motor). The interface allows PWD job seekers to
browse jobs, manage profiles, and track applications easily.
Application Tier. This tier contains the core business logic. It handles user authentication, job search algorithms,
application processing, and administrative functions. Key features like job matching based on skills and
disability type, application status updates, and notification systems are managed here.
Data Tier. This tier manages all data storage using a structured database. It securely stores PWD user profiles,
employer details, job postings, application records, and training information, ensuring data integrity and efficient
retrieval.
CONCLUSION
Based on the successful development and evaluation of the Web-Based Digital Portal for Persons with
Disabilities (PWD) Employment Opportunities, it can be concluded that the system effectively and efficiently
bridges the significant employment gap for PWDs in Alaminos City.
The portal has proven to be a highly acceptable and reliable digital solution, successfully addressing the
inefficiencies of the traditional manual and referral-based job-seeking process. By providing a centralized,
accessible platform, it directly connects PWD job seekers with inclusive employers, streamlining the entire
application and hiring workflow. Key strengths of the system include its user-friendly interface, robust
accessibility features such as adjustable contrast and text size, and comprehensive functionalities for profile
management, job searching, and application tracking.
Developed using the Rapid Application Development (RAD) methodology, the portal was iteratively refined
with continuous user feedback, ensuring it closely aligns with the real needs of PWD users and administrators.
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The system’s high evaluation scores across all criteria—including functionality, usability, security, and
portability, with an overall weighted mean of 4.784 (Strongly Agree)—confirm its quality, dependability, and
readiness for real-world implementation.
In summary, this web-based portal stands as a sustainable and empowering tool that promotes greater
employment equity, fosters economic independence for PWDs, and provides a modern, efficient platform for
inclusive hiring practices in the community
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