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SkillSync: A Web-based System for Managing Trainers' Workload,
Trainee's Progress and Training Programs of RMMC STVET
Romeo Rhyan G. Rapatan, LPT, Brenda M. Balala, MIT, Vince Marc Sabado, MSIT
Graduate School of Notre Dame of Marbel University, Ramon Magsaysay Memorial Colleges General
Santos City, South Cotabato, Philippines
DOI: https://doi.org/10.51583/IJLTEMAS.2026.150500095
Received: 08 May 2026; Accepted: 13 May 2026; Published: 03 June 2026
ABSTRACT
Technical Vocational Education and Training (TVET) institutions require an efficient system for
managing trainer workloads, trainee progress, and training program information, but many continue to
utilize manual or paper systems that result in disorganized records, limited monitoring capabilities, and
delays in decision-making. Therefore, the purpose of this study was to design, develop, and evaluate a
web-based training management system, SkillSync, to be implemented at Ramon Magsaysay Memorial
Colleges, School of Technical Vocational Education and Training (RMMC-STVET). The research
design was a combination of developmental and descriptive-evaluative research. SkillSync was
developed through system development requiring data collection, testing, and piloting with
administrators, trainers, and trainees using a survey, and the System Usability Scale (SUS) was utilized
to evaluate the system. The data collected provided evidence that SkillSync is effective in supporting the
management of training data and has improved the accessibility and organization of training data
significantly. The SUS total score of 86.0 indicates an extremely usable system with a very high level of
user satisfaction. Results also indicated that the users were highly accepting of the system by all
stakeholders who were part of the evaluation process. In summary, SkillSync is a functional, user-
friendly tool that can make a significant improvement in the efficiency of managing training and
supporting decision-making for technical vocational education and training (TVET). SkillSync has
demonstrated that web-based technology can enhance the administrative functionality of TVET
institutions and promote the digital transformation of the administrative functions of TVET institutions.
Keywords: training management system; technical vocational education; usability evaluation; web-
based system; trainee progress tracking
INTRODUCTION
Technical-Vocational Education and Training (TVET) helps to create relevant and necessary skills for
individuals to possess to work in a variety of industries (TESDA A, 2022). In order to manage training
effectively, it is important for provider institutions to track the progress of each student; to maintain a record of
all training sessions completed by each instructor; to schedule both instructors and students appropriately; and
to record attendance for each instructor and each student. There are many TVET providers that still rely on
paper-based or manual systems of management; such reliance creates a great deal of inefficiency as the size of
training programs and the collection of data grow. This makes it more challenging to have accurate and reliable
records of trainees and trainers (TESDA B, 2022).
Research indicates that by centralizing the data and allowing for real-time access, as well as having tools for
monitoring performance, educational institutions can provide better management of education through the use
of digital information systems. According to both (Kalaghatagi & Eligar, 2022; Salleh, 2020), web-based
systems provide better decision-making capabilities; they help eliminate administrative burdens through
providing organized information that is easily accessible. Although there are many benefits in using a digital
information system, many educational institutions continue to rely on manual processes. This could be because
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they are used to using that method, budget constraints, or a lack of technical capabilities for a digital system.
Using a manual information system may work in a small-scale format, but once the demand for educational
services increases, using a manual system will decrease efficiency and scalability with the demand for student
achievement.
Ramon Magsaysay Memorial Colleges - School of Technical Vocational Education and Training (RMMC
STVET) has used a number of different methods, including many manual and semi-digital systems, to manage
the training process. These very different systems do not provide consistency in the maintenance of records, nor
allow for efficient retrieval of data, nor assist in creating reports. As training programs increase in size, managing
trainee records and tracking trainee performance becomes increasingly complex and impacts both administrative
efficiency and decision-making.
The research explores the integration of all areas for managing training into a centralized digital system as a way
to improve the efficiency, accuracy, and accessibility of information. The research further believes that if a web-
based system is user-friendly and meets the requirements of the institution, then the user will be able to adopt
that system as an effective solution. Based upon these assumptions, this research presents SkillSync, which is a
web-based system that provides a central repository for all training information, manages trainer workloads, and
provides the capability to manage and plan training programs.
SkillSync is important because it contributes to both the education sector's and institutional performance through
its ability to create and manage skill-based training with accuracy when used correctly (Stolte, 2022). Digital
systems allow for the ability to monitor activities in real-time, generate structured reports that reflect data
accuracy, and be utilized for data-driven decision-making. The goal of this research project is to show that
SkillSync can help manage skills training programs and assist Ramon Magsaysay Memorial Colleges Inc. –
School of Technical-Vocational Education and Training (RMMC), regionally located in General Santos City,
Philippines, in their efforts to become an innovative model for vocational education through the implementation
of a digital system for Vocational Education digital transformation initiatives of education.
THEORETICAL/CONCEPTUAL FRAMEWORK
The basis of this research study is Information Systems Theory for understanding the uses of digital technology
in growing organizations and the evaluation of usability for assessing the performance of the system. Through
the use of an information system, organizations can effectively store, administer, and process large amounts of
data that help improve decision-making capabilities. SkillSync is built upon systems that connect trainers' and
trainees' training histories, trainer workload management, and trainees' performance into an integrated digital
platform. SkillSync organizes "raw" data into valuable/retrievable information that supports better management
of education through effective administration and improved decision-making.
Usability of a system plays a major role in assessing the usability and effectiveness of a software application. A
proper functional system must also be intuitive, or not very difficult to use and navigate. Usability evaluation
was assessed in this research project using the System Usability Scale (SUS), which allows for an evaluation of
how well the user feels satisfied with using the system, how easily a user can use the system, and how well the
user believes the system performed. An increase in usability will lead to a greater chance of user acceptance and
provide an effective means to support the processes of the institution and the management of training programs.
This determination is supported by the conceptual model used here and is known as the Input–Process–Output
(IPO) Model to describe both the development and evaluation of SkillSync. The first element refers to training
management data such as current workload for trainers, progress of trainees, and details of training programs.
The next element refers to the various design, development, implementation, and evaluation processes involved
and includes user surveys and System Usability Scale (SUS). The final element is that SkillSync has produced
a web-based training management system, which will provide improved efficiency, organization, and monitoring
of your school's training program.
The conceptual framework defines how the processing of training data through established systems is
transformed into valuable outputs that can be utilized to better manage training. Application of the information
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system principle, usability evaluation, and systems development process principles demonstrates the basis on
which SkillSync provides an efficient process of administration and supports education and training decisions
with data in technical vocational education and training.
Statement of the Problem
The objective of this research was to establish and evaluate SkillSync, a web-based training management system
that was created to manage trainer workload, track trainee progress, and organize training programs for Ramon
Magsaysay Memorial Colleges - School of Technical Vocational Education and Training (RMMC STVET). The
study was to assess both the efficiency of the SkillSync system in supporting training management processes, as
well as how usable the SkillSync system was and how acceptable the system was for administrators, trainers,
and trainees.
Specifically, it sought to determine the:
(1) efficiency of the SkillSync system for managing trainer workload, trainee progress, and training program;
(2) overall usability of the SkillSync system according to the System Usability Scale (SUS); and
(3) overall acceptability of the SkillSync system as a tool for providing effective and accurate training
management.
METHOD
For this research, a developmental and a descriptive-evaluative research design were used for the design,
development, and evaluation of SkillSync, which is a web-based training management system for Ramon
Magsaysay Memorial Colleges - School of Technical Vocational Education and Training (RMMC STVET). The
use of a developmental approach helped direct the development of the system. This included the analysis, design,
development, testing, and implementation of the system. The use of a descriptive-evaluative approach evaluated
the usability and effectiveness of the system based on user experience and user feedback.
The sample of respondents includes administrators, trainers, and trainees from RMMC STVET who have used
and interacted with the system during its implementation. Those selected users were chosen based on the fact
that they were the main stakeholders involved in the training management processes. The data provided by these
users based on their interactions with the system allowed the evaluators to assess the functionality, usability, and
overall effectiveness of the system as it was designed to be used in the training management process.
User survey questionnaires and the System Usability Scale (SUS) were utilized to gather data. The user survey
was used to assess user perceptions regarding functionality, performance, and overall usefulness of the system
as it relates to managing training information. The System Usability Scale was used to measure system usability
based on ease of use, learnability, and user satisfaction. After using the system, the respondents completed the
survey instruments.
The creation of SkillSync went through a systematic process, which included an analysis of the needs of the end
user in terms of training management to perform a systems analysis; designing the structure of the systems by
developing the architectural design and the functional design; developing the system through the development
of the system using web-based technology; and testing the system prior to installation. Once the system was
installed and accessible to users, users completed their tasks, which included tracking progress, managing the
schedule, updating records, and completing evaluation tools.
The descriptive statistics were used to organize, tabulate, and analyze the data collected. The scores on the
System Usability Scale (SUS) were determined using the standard scoring procedure for each question and result.
The data was also interpreted to provide an evaluation of the success of the system and the degree of user
acceptance in facilitating the processes associated with training management.
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Design of the System
System Architecture of SkillSync
Figure 1
System Architecture of SkillSync
Figure 1 presents the SkillSync system architecture. SkillSync is a web-based application accessed by
administrators, trainers, and trainees in desktop and mobile formats via role-based dashboards. Vue.js is a front-
end development framework, and Laravel 12 is the development framework for the back-end application. The
database used for SkillSync consists of MySQL/MariaDB for the storage of users, training, attendance, and
schedule records. SkillSync is hosted on a Hostinger server running on a Linux-based server with PHP 8.2 and
other PHP web-based applications running on it.
The SkillSync application is made up of several functional modules allowing users to create and manage their
own training program(s), manage the administration of the user role(s) within the training program, including
scheduling the sessions, taking attendance, tracking trainee progress against specified objectives, and generating
reports and printing. Based on the user role, there will be different dashboard views for the administrator, trainer,
and trainee, providing a more organized way to provide access to the training information and system
functionality.
In order to maintain the security of your account and the training records associated with your account, SkillSync
employs the following security measures: authentication, encrypted password storage, Role-Based Access
Control (RBAC), Cross-Site Request Forgery (CSRF) protection, and Cross-Site Scripting (XSS) protection.
RESULTS AND DISCUSSION
This section provides an explanation of how the SkillSync system was evaluated relative to each of the specific
objectives in the Statement of the Problem. The system was evaluated by 50 respondents, composed of
administrators and trainers as well as trainees of the RMMC School of Technical Vocational Education and
Training (STVET). Usability and effectiveness were evaluated using the System Usability Scale (SUS) and
descriptive statistical analyses. The findings from both systems will be discussed and compared to existing
usability literature.
Finding 1: Effectiveness of the System Based on User Responses
The primary objective of this project was to evaluate the SkillSync system as an effective management tool for
training-related information and as a means to facilitate user interactions. The measurement of user responses
was completed by administering a five-point Likert scale questionnaire (ten items from the System Usability
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Scale) to all administrators, trainers, and trainees; then calculating mean scores by participant type
(administrator, trainer, or trainee) on each item. Before evaluation, unit, integration, and usability testing were
all performed on the system to verify that each module functions correctly and integrates into the rest of the
system, thus providing accurate information.
Table 4 Average Responses by Respondent Group on a Five-Point Likert Scale
Question
Administrator
Trainers
Trainees
1
4.80
4.80
4.80
2
1.90
1.90
1.80
3
4.70
5.00
4.70
4
1.50
1.20
1.13
5
4.90
4.70
4.40
6
1.60
1.60
1.60
7
4.50
4.40
4.67
8
1.60
1.80
1.90
9
4.70
4.40
4.60
10
1.60
1.70
1.57
The SkillSync application's usability as a training management aid was very positively rated by its users. All of
the positive comments received from participants rated the SkillSync application, with average ratings above
average. On the other hand, virtually all of the negative comment responses were given an average rating by
participants that was lower than the average of the positive ratings given to the SkillSync application by the users
who completed the evaluation survey. This indicates that SkillSync provides a significant amount of training
management assistance and that it is user-friendly for all user types who will utilize the System within their own
respective company.
These findings are well-established usability principles; the type of user that utilizes a system, including those
using high amounts of ease of use or clear and concise functionalities, provides a significant amount of
satisfaction and successful user performance (Brooke, 2020). Overall, the findings reflect that SkillSync provides
a great deal of efficiency and ease of access while performing all tasks related to managing training management
activities.
Finding 2: Level of System Usability Based on System Usability Scale Scores
The secondary objective of the study is to evaluate the usability of the system as measured by using the System
Usability Scale (SUS). The SUS score is calculated by using the standard scoring system, where you calculate
the odd items score separately from the even items score and then combine those together to come up with a
usability score that ranges from 0 to 100. Overall mean scores and weighted average scores were calculated in
order to assess the overall level of usability and user satisfaction across all respondent groups.
Table 5 Calculated Results of the Odd and Even Numbers
Respondent Group
Even Score
Administrator
16.8
Trainers
16.8
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Trainees
17.0
The result summary of the SUS score of administrators is 82.8, the SUS score of trainers is 83.5, and the SUS
score of trainees is 87.9. According to the established SUS interpretation guidelines, these scores fall within the
acceptable to excellent range for usability. These results suggest that users rated the system as being easy to
learn, efficient to use, and dependable in accomplishing training management activities.
The research study identified that systems which achieve a SUS score greater than 80 are considered by
researchers to have an excellent level of usability and an overall positive user satisfaction (Bangor et al., 2008).
It is concluded from the above results that SkillSync complies with established usability and provides a positive
experience for users across all user types.
Finding 3: Overall User Acceptance of the System
Lastly, to analyze the evaluation data descriptively, we conducted statistical analyses. The SUS score calculation
was performed using the standard SUS computation method in order to determine the usability of the software.
The results were interpreted to evaluate how well the system met user needs and to identify how effectively the
system supports training management tasks.
Table 6 Overall User Acceptance of the System
Respondent Group
Interpretation
Administrator
Excellent
Trainers
Excellent
Trainees
Excellent
Total Weighted Average
Excellent
As a result, the entire weighted average SUS score was an overall SUS score of 86.0, which is considered to be
an acceptable score for user-friendliness of the system according to the SUS score of 86.0. Therefore, this
indicates high levels of user satisfaction as well as the overall acceptance of the system by administrators,
trainers, and trainees.
(Bangor et al., 2008; Brooke, 2020) found a positive correlation between high levels of usability and adoption
of a system; increased performance/efficiency in performing tasks using the system; and overall performance of
the organization. Overall, the findings indicate that SkillSync is capable of supporting training management
activities and will be implemented in a real-world scenario in the technical vocational sector. The findings further
indicate that a web-based training management system, being centralized in nature, could lead to a reduction in
work input, increased data integrity, and better communication among stakeholders involved in TVET
institutions.
The results of the evaluation indicate that SkillSync is a user-friendly and functional system that will improve
the efficiency of training management and enable a digital transformation within the technical vocational
education and training area.
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CONCLUSION/INSIGHTS
SkillSync is a web-based training management software developed, designed, and implemented by the School
of Technical-Vocational Education and Training (STVET) at Ramon Magsaysay Memorial Colleges (RMMC).
Findings demonstrated that SkillSync supports trainer workload, trainee progress, and training program
management through the organization and centralization of training information. Results also showed that the
system has excellent usability as measured by the System Usability Scale (SUS), meaning those using the system
found it easy to learn how to use, efficient to use, and satisfactory to use. Additionally, because users
(administrators, trainers, and trainees) rated SkillSync highly, it suggests the system is appropriate for practical
use in the training management process. In summary, this study concluded that SkillSync is a practical, user-
friendly, and effective solution to enhancing administration/efficiency and performance monitoring while also
improving training management in the field of technical-vocational education.
Limitations of the Study
The primary focus of this study was to assess SkillSync's proficiency and efficacy as a tool within the RMMC-
STVET context. The evaluation of SkillSync will not involve either large-scale deployments (for example,
hundreds of users), long-term scalability testing (for example, years), or advanced cybersecurity assessments
(for example, DoD standard). Factors that were beyond the scope of this study include internet connectivity,
hardware limitations, and future institutional policy modification.
RECOMMENDATION/IMPLICATIONS
Based on the research findings, it is proposed that the RMMC STVET implement the SkillSync system as a
means of more efficiently and centrally managing trainer workload, trainee progress, and training program
details. The system’s high usability and favorable user acceptance suggest that this system will allow for more
efficient administration and a greater ability to access data, as well as enable more effective monitoring of
training activities. Educational institutions with similar types of training management systems may want to
consider implementing this system to improve digital recordkeeping and improve the efficiency of their
operational processes.
Adding features like automated report generation, mobile web access, immediate data assessment and analysis,
and an enhanced security capability will further improve the SkillSync experience for all users while also
providing additional functionality. Also, ongoing evaluation of the SkillSync system by developers will allow
them to keep up with the changing demands of the training institution, along with receiving input from users.
Possible future enhancements include deployment to the cloud, integration with mobile apps, scalability testing
for larger institutions, adding additional cybersecurity measures to improve SkillSync's security, and adding
advanced analytics to aid educators in implementing the solution within larger institutions.
This research adds to the numerous studies done about digital training management systems and how they help
enhance organizational efficiencies within Technical-Vocational Education. Our findings are consistent with
past studies in that they confirmed the potential use of User-Centered System Design when it comes to
establishing success associated with user acceptance and implementation of new technology. We believe that
Usability Tools, including the System Usability Scale, do provide evidence for how effective an educational
information system can be through their usability evaluations.
The results suggest that web-based training management systems will help to facilitate digital transformation
processes in technical vocational institutions through improved information management, improved decision-
making, and improved services.
ACKNOWLEDGMENTS
The researchers express sincere gratitude to all administrators who helped coordinate, trainers who assisted with
the evaluation process, and all trainees from the Ramon Magsaysay Memorial College - School of Technical-
Vocational Education and Training (RMMC - STVET), as well as for providing us with your valuable and
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insightful feedback during the entire evaluation process. Thank you also to the RMMC Dr. Kristoffer Franz Mari
R. Millado, President of Ramon Magsaysay Memorial Colleges Inc., for the untiring support in conducting the
study, and to Dr. Geraldine D. Rodrigues, EdD, LPT. Vice President for Academics of Ramon Magsaysay
Memorial Colleges Inc., Dr. Roel D. Juevesa, CPA, LPT, Human Resource Director for administrative support,
and extended to the data gathering activities of this study, and Dr. Norma G. Salise, for the trust and support.
Special thanks to the research adviser, Brenda M. Balala, MIT; Vince Marc Sabado, MSIT; and the MIT faculty
of Notre Dame of Marbel University, and to everyone else who provided him with guidance and support as he
worked on this research. To John Bryan Cantiveros, MIT, John Paul C. Nasibog, MIT, LPT, Jobanie F.
Panganiban, MIT, and Arnel L. Fulgecio, MIT, LPT, NDMU MIT classmates for the teamwork, encouragement,
and shared knowledge throughout the completion of this research; Finally, He would like to acknowledge Gina
G. Rapatan and Romeo O. Rapatan, his parents, his siblings, Romeo Rhine G. Rapatan and Yvette Irah G.
Rapatan, his wife, Saramia A. Rapatan, and his children, Lliam Nellio A. Rapatan and Madison Faith A. Rapatan;
for their understanding, financial support, undying love, and inspiration that pushed him to face the realities of
life; Above all, the Almighty God, the source of love, for all the blessings, strength, wisdom, protection, and
good health showered upon him and his family.
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