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ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XV, Issue V, May 2026
Level of Awareness and Susceptibility to Phishing Attacks Among
Students of Quezon City University: A Stratified Survey Study
Iverson John S. Ventura, Harold R. Lucero, Lance Luis P. Ballesteros, Justin T. Reyes, Roland Allan
Gabriele L. Villareal
4
, Ramer Lazan
College of Computer Studies, Quezon City University
DOI:
https://doi.org/10.51583/IJLTEMAS.2026.150500131
Received: 13 May 2026; Accepted: 18 May 2026; Published: 08 June 2026
ABSTRACT
Phishing attacks continue to pose serious cybersecurity risks in educational institutions as students increasingly
rely on digital platforms for academic and personal activities. This study aimed to determine the level of phishing
awareness and phishing susceptibility among students of Quezon City University, particularly comparing IT and
non-IT students. Using a descriptive-comparative quantitative research design, data were collected from 397
students through a stratified survey conducted using online and printed questionnaires. Statistical tools such as
frequency and percentage, weighted mean, independent samples t-test, and Pearson Product-Moment Correlation
Coefficient were used to analyze the data. The findings revealed that students generally demonstrated a high
level of phishing awareness but showed a moderate level of phishing susceptibility. Results also indicated a
significant difference in phishing awareness between IT and non-IT students, with IT students exhibiting higher
awareness levels. However, no significant difference was found in phishing susceptibility between the two
groups. Furthermore, a significant moderate negative relationship was identified between phishing awareness
and phishing susceptibility, indicating that higher awareness is associated with lower vulnerability to phishing
attacks. The study concludes that although students possess adequate knowledge regarding phishing threats,
awareness alone does not completely prevent risky online behavior. The findings may contribute to the
development of targeted cybersecurity awareness programs and safer digital practices among university students.
Keywords: Cybersecurity Awareness, Phishing Attacks, Phishing Susceptibility, Stratified Survey, University
Students, Quantitative Research
INTRODUCTION
In the digital age, phishing attempts are among the most common and serious forms of cybercrime. These attacks
involve fraudulent communication designed to deceive individuals into revealing sensitive information such as
passwords, banking details, and personal data. According to Bhavsar et al. (2018) , phishing is a form of social
engineering that exploits human behavior rather than technical vulnerabilities. As digital communication
continues to expand, phishing incidents have also increased in both frequency and sophistication, with attackers
employing more deceptive and targeted strategies (Mouncey & Ciobotaru, 2025). Abufardeh & Falah (2023)
further emphasize that phishing remains one of the most persistent global cybersecurity threats due to its
simplicity and widespread impact.
Phishing attacks continue to evolve, becoming more personalized and harder to detect (Alkhalil et al., 2021).
These threats expose individuals and organizations to risks such as data breaches, financial losses, and
unauthorized access to personal accounts (Kuraku et al., 2023). Despite ongoing awareness efforts, many users
still lack sufficient cybersecurity knowledge and practical skills to effectively identify phishing attempts (Tanti,
2024). Students are particularly vulnerable due to their frequent use of digital platforms for academic and
personal activities, as well as varying levels of cybersecurity awareness.
In the Philippine higher education context, cybersecurity education is often not formally integrated into academic
curricula and is typically limited to orientation or informal learning. As a result, students rely heavily on personal
judgment when evaluating suspicious online messages. Previous studies show that this contributes to continued
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vulnerability among students, as limited awareness and weak verification practices increase exposure to phishing
attacks (Alqahtani et al., 2025; Okokpujie et al., 2025).However, existing studies are mostly foreign based,
limiting their applicability to Philippine public universities (De Ramos & Esponilla II, 2022).
Previous studies suggest that phishing attacks are effective because they rely heavily on social engineering
techniques that exploit trust, urgency, and authority rather than technical weaknesses (Desolda et al., 2022; Lin
et al., 2019).Research also indicates that awareness does not always translate into safe behavior, as responses
are influenced by situational, cognitive, and behavioral factors such as decision-making style, attention, time
pressure, and message characteristics (Auton & Sturman, 2025; Diaz et al., 2020; Nasser et al., 2020). This
awarenessbehavior gap highlights the importance of examining both phishing awareness and susceptibility in
understanding cybersecurity behavior among students (Broadhurst et al., 2019; Sturman et al., 2024).
Despite existing literature, there remains limited localized and institution-specific evidence on phishing
awareness and susceptibility among students at Quezon City University. While studies confirm general student
vulnerability, there is insufficient understanding of how aware students are of phishing indicators, how
susceptible they are to phishing attempts, and whether differences exist between IT and non-IT students within
the same institution.
Therefore, this study aims to assess phishing awareness and susceptibility among students of Quezon City
University using a stratified survey design. Specifically, it seeks to examine differences between IT and non-IT
students and determine the relationship between phishing awareness and susceptibility. The findings are
expected to provide empirical evidence that may support the development of targeted and context-appropriate
cybersecurity awareness programs.
Statement of the Problem
This study aims to determine the level of phishing awareness and susceptibility among students at Quezon City
University, with particular emphasis on comparing IT students and non-IT students. Specifically, this study seeks
to answer the following questions:
1. What is the profile of the Quezon City University students in terms of:
1.2 Age;
1.3 Sex; and
1.4 Academic program (IT and non-IT)?
2. What is the level of phishing awareness among Quezon City University students?
3. What is the level of phishing susceptibility among Quezon City University students?
4. Is there a significant difference in the level of phishing awareness between IT students and non-IT
students at Quezon City University?
5. Is there a significant difference in the level of phishing susceptibility between IT students and non-
IT students at Quezon City University?
Related Studies
Phishing awareness refers to an individual’s knowledge and ability to recognize phishing threats and apply
appropriate preventive measures against cyberattacks. It involves understanding common phishing tactics and
identifying warning indicators such as spoofed sender identities, suspicious or shortened URLs, urgent or
threatening language, unexpected attachments, and requests for sensitive or confidential information (Kuraku et
al., 2023; Sahidjuan et al., 2024). In contrast, phishing susceptibility refers to the likelihood that an individual
will engage with phishing attempts by clicking malicious links, responding to fraudulent messages, or disclosing
personal credentials and sensitive information (Diaz et al., 2020; Okokpujie et al., 2025). Existing literature
emphasizes that awareness and susceptibility are distinct yet related constructs, as possessing general knowledge
about phishing threats does not always guarantee safe online behavior. This relationship highlights the
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awarenessbehavior gap, wherein individuals may recognize phishing indicators but still fail to apply protective
actions consistently in real-world situations. Consequently, phishing awareness and phishing susceptibility are
treated as separate but interconnected variables in the present study to determine how awareness influences
susceptibility among students of Quezon City University.
The study is anchored on Social Engineering Theory and Protection Motivation Theory, which explain how
psychological manipulation and behavioral responses influence phishing vulnerability. Social Engineering
Theory explains that phishing attacks rely on manipulation techniques such as authority, urgency, trust, and
deception to influence users’ decisions and encourage risky behavior (Alqahtani et al., 2025; Sahidjuan et al.,
2024). This perspective supports the assessment of phishing awareness through students’ ability to identify
suspicious sender identities, deceptive URLs, urgent language, and requests for confidential information.
Complementing this framework, Protection Motivation Theory posits that awareness alone may not be sufficient
to motivate protective behavior because responses to cyber threats are influenced by perceived severity,
vulnerability, self-efficacy, and confidence in one’s ability to respond effectively (Adeshola & Oluwajana, 2025;
Han et al., 2025; William Vortia, 2025). Together, these theories explain why students may remain vulnerable
to phishing attacks despite having knowledge of phishing indicators, thereby providing the theoretical foundation
for examining the relationship between phishing awareness and susceptibility.
Several studies indicate that university students generally possess moderate awareness of phishing threats but
often lack practical detection skills necessary to identify sophisticated phishing attempts. Research consistently
shows that students struggle to recognize deceptive elements such as spoofed sender addresses, suspicious URLs,
misleading content, and manipulative language embedded in phishing messages (Okokpujie et al., 2025; Ruzaili
et al., 2026). Awareness levels are influenced by prior cybersecurity education, exposure to awareness campaigns,
and formal training, with students who receive structured cybersecurity instruction demonstrating better
understanding of phishing risks and indicators (Adeshola & Oluwajana, 2025; Al Zaidy, 2025). However,
Kuraku et al. (2023) emphasized that many students fail to consistently apply verification techniques such as
validating URLs and confirming sender legitimacy before responding to messages. Similarly, Ismail et al. (2023)
found that even students enrolled in information technology-related programs experienced difficulty identifying
advanced phishing attempts despite their familiarity with phishing concepts. Researchers further note that
phishing detection depends not only on awareness but also on cognitive and situational factors such as attention,
mental workload, distraction, and time pressure, which significantly affect users’ detection performance during
urgent or stressful situations (Nasser et al., 2020; Sturman et al., 2024). Experimental tools such as the Phishing
Email Suspicion Test further demonstrate that phishing detection abilities vary among users, highlighting the
importance of assessing practical awareness rather than relying solely on self-reported knowledge (Hakim et al.,
2021).
Phishing susceptibility among university students remains a major cybersecurity concern due to students’
extensive use of email, social media, and online academic platforms (Diaz et al., 2020; Lin et al., 2019). High
levels of digital interaction increase students’ exposure to phishing attempts and may lead to impulsive or
careless online decisions. Studies reveal that even students who exhibit awareness of phishing threats remain
vulnerable when phishing messages appear urgent, authoritative, or personally relevant (Casagrande et al., 2023;
Lin et al., 2019). This reinforces the awarenessbehavior gap, wherein knowledge about phishing threats does
not necessarily translate into safe cybersecurity practices. Additionally, susceptibility is influenced by several
situational, psychological, and demographic factors. Research indicates that academic background, age, year
level, and prior cybersecurity training affect students’ responses to phishing attempts (Lee et al., 2023; Okokpujie
et al., 2025). Decision-making styles also play a significant role, as heuristic and impulsive processing increase
vulnerability while analytical evaluation reduces susceptibility (Gan et al., 2024; Gwenhure, 2025). In line with
Protection Motivation Theory, perceived threat severity, perceived vulnerability, and confidence in one’s ability
to respond effectively also shape users’ protective behaviors against phishing attacks (Adeshola & Oluwajana,
2025; Han et al., 2025).
The literature likewise highlights the importance of cybersecurity education and intervention programs in
reducing phishing susceptibility. Experimental studies demonstrate that structured cybersecurity training
programs, phishing simulations, and gamified learning strategies improve students’ phishing detection abilities
and encourage safer online behavior (Azzeh et al., 2022; Jampen et al., 2020; Le-Nye et al., 2024; Yin et al.,
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2025). However, researchers caution that the effectiveness of training interventions may decline over time
without continuous reinforcement and contextualized awareness initiatives (Mouncey & Ciobotaru, 2025;
Vivien A. Agustin et al., 2024). These findings suggest that phishing susceptibility results from the interaction
of awareness, behavioral tendencies, cognitive processes, and contextual influences rather than awareness alone.
Within the Philippine context, cybersecurity research in higher education has largely focused on institutional
preparedness, policy implementation, and general awareness rather than student-level phishing behavior. Studies
in Philippine public institutions identified challenges such as limited cybersecurity resources, lack of
cybersecurity courses, and dependence on basic awareness campaigns as primary defense mechanisms (De
Ramos & Esponilla II, 2022). National surveys further indicate that Filipinos demonstrate varying levels of
cybersecurity awareness, with substantial gaps in practical cybersecurity knowledge and safe online practices
(Omorog & Medina, 2020). Although recent local studies have begun examining college students’ cybersecurity
awareness, these investigations commonly focus on general awareness and fail to comprehensively assess
phishing-specific awareness and susceptibility within a single institutional setting (Romel et al., 2025).
Overall, the reviewed literature establishes that phishing remains a persistent cybersecurity threat in university
environments due to students’ heavy exposure to digital communication platforms. While students generally
demonstrate moderate awareness of phishing indicators, many continue to struggle with recognizing deceptive
cues and consistently applying safe online practices in real-world situations (Kuraku et al., 2023; Okokpujie et
al., 2025; Ruzaili et al., 2026). A recurring theme across studies is the awarenessbehavior gap, wherein students
who possess knowledge about phishing threats remain susceptible when confronted with urgent, authoritative,
or personally relevant phishing messages (Aljeaid et al., 2020; Casagrande et al., 2023; Lin et al., 2019).
Cognitive and psychological factors such as self-efficacy, heuristic decision-making, and perceived risk further
influence students’ responses to phishing attacks (Gwenhure, 2025; Nasser et al., 2020). Although training and
simulation-based interventions have proven effective in improving phishing detection and reducing
susceptibility, their long-term effectiveness requires continuous reinforcement (Desolda et al., 2022; Jampen et
al., 2020; Mouncey & Ciobotaru, 2025). Despite the growing body of international research, limited studies have
examined phishing awareness and susceptibility within a localized Philippine public university context,
particularly using a stratified approach that considers differences among academic groups. This gap provides the
basis for the present study, which seeks to investigate the relationship between phishing awareness and
susceptibility among students of Quezon City University.
DESIGN AND METHODOLOGY
Research Design
This study utilizes a descriptive-comparative quantitative research design. It is descriptive because it seeks to
systematically describe the current levels of phishing awareness and susceptibility among the respondents using
numerical data. Quantitative research designs focus on the collection and analysis of numerical data through
systematic and objective procedures. (Slater & Hasson, 2025). It is also comparative because it aims to determine
whether there are similarities or differences between two distinct groups: IT and non-IT students. According to
Siedlecki (2020), descriptive studies may be purely descriptive or descriptive-comparative, and they may be
used to describe variables, population characteristics, or differences among naturally occurring groups without
manipulating variables. This design is highly appropriate for the study as it allows the researchers to objectively
assess and statistically analyze students’ level of phishing awareness and susceptibility based on their responses
and experiences regarding phishing attacks.
Data Gathering
Data for this study were collected from currently enrolled students of Quezon City University. The researchers
used both online and face-to-face survey distribution to increase respondent participation and accessibility. The
online survey was administered through Google Forms, while printed questionnaires were distributed personally
within the university premises.
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This mixed mode of distribution allowed the researchers to reach students from different academic programs
and year levels. The survey was conducted to assess students’ awareness of and susceptibility to phishing, with
emphasis on comparing students enrolled in IT-related programs and non-IT programs.
Population and Sampling Procedure
The population of this study comprises the total student population of Quezon City University, which is 11,459
students across various academic departments. The choice of this large population provides a diverse pool of
respondents both from IT and non-IT backgrounds.
To determine the minimum required number of respondents, the researchers used Slovin’s formula with a margin
of error of 0.05. Based on the total population of 11,459 students, the computed minimum sample size was
approximately 387 respondents. However, to increase the credibility of the results and account for possible data
cleaning or invalid responses, the researchers collected a total of 397 valid responses.
The study employed stratified convenience sampling. Respondents were first classified into two groups: IT
students and non-IT students. After this classification, participants were selected based on their availability and
willingness to participate in the study. This approach allowed the researchers to compare phishing awareness
and susceptibility between students with technical and non-technical academic backgrounds.
Table 1. Population Distribution of the Respondents According to IT Programs
IT Programs
Population Size
Bachelor of Science in Computer Engineering (BSCE)
26
Bachelor of Science in Information and Technology (BSIT)
139
Bachelor of Science in Computer Science (BSCS)
24
Bachelor of Science in Information Systems (BSIS)
27
Total
216
Among the respondents, IT field accounts the majority with a total of 216 total respondents, within this group
Bachelor of Science in Information Technology (BSIT) provided the largest number of participations with a total
number of 139.
Table 2: Population Distribution of the Respondents According to non-IT Programs
non-IT Programs
Population Size
Bachelor of Science in Accountancy (BSA)
28
Bachelor of Science in Entrepreneurship (BS Entrep)
12
Bachelor of Science in Electronics Engineering (BSECE)
42
Bachelor of Early Childhood Education (BECED)
37
Bachelor of Science in Industrial Engineering (BSIE)
52
Bachelor of Science in Management Accounting (BSMA)
10
Total
181
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The non-IT programs consist of 181 students across 6 different departments, the Bachelor of Science in Industrial
Engineering (BSIE) represents the largest group within this classification with 52 respondents. By maintaining
a near equal balance with the IT and non-IT classifications, the researchers can effectively compare the points
of differentiation regarding phishing awareness and susceptibility between two different clusters.
Figure 1. Distribution of Respondents
Figure 1 shows the distribution of respondents by academic program. BS Information Technology (BSIT)
recorded the highest number of respondents with 139 participants, followed by BS Industrial Engineering (BSIE)
with 52 and BS Electronics Engineering (BSECE) with 42. The remaining respondents came from other
programs, indicating that the sample included both technical and non-technical students.
Table 3: Proportionate Sampling of Respondents by Academic Program
Academic Classification
Population
IT
216
Non-IT
181
Total
397
Table 3 illustrates the proportionate sampling process used to select respondents for the study. From the
identified group of 397 students, consisting of 216 IT students (54.4%) and 181 non-IT students (45.6%), the
researchers applied a ratio-based approach to derive a target sample of 200 respondents.
Data Gathering Tools
The primary data gathering tool used in this study was a researcher-made structured questionnaire administered
through Google Forms and printed survey forms. The questionnaire consisted of three main parts: the
respondents’ demographic profile, phishing awareness items, and phishing susceptibility items. The
demographic profile included age, sex, and academic program.
The phishing awareness and phishing susceptibility sections used 5-point Likert scales to measure the
respondents’ level of awareness and likelihood of engaging in phishing-related risky online behaviors. The
awareness items assessed the respondents’ knowledge and ability to identify phishing indicators, while the
susceptibility items measured their tendency to respond to potentially fraudulent online messages or links.
The survey was distributed through both online and face-to-face methods. The online survey link was shared
through student communication channels, such as class group chats, academic organization pages, and other
accessible online platforms. Printed copies of the questionnaire were also personally distributed within the
university to increase the number of responses and ensure wider participation. Both formats included a brief
introduction explaining the purpose of the study and instructions for answering the questionnaire.
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Statistical Treatment of Data.
The data gathered in this study were analysed using appropriate statistical tools based on the specific problems
stated in the Statement of the Problem. Frequency and percentage were used to describe the profile of the
respondents in terms of age, sex, and academic program. The level of phishing awareness and phishing
susceptibility among Quezon City University students was measured using a researcher-made questionnaire. The
responses were rated using a 5-point Likert scale and were treated using weighted mean and standard deviation.
The weighted mean was used to determine the average level of responses, while the standard deviation was used
to measure the variability of responses among participants. Both phishing awareness and phishing susceptibility
instruments included positively and negatively worded items, and all negative worded items were reverse-coded
to ensure consistency in scoring to ensure that the higher mean scores consistently represent higher levels of
awareness or susceptibility.
Table 4. Interpretation scale of Weighted Mean
Statistical Tool/Scale
Interpretation
2.41 - 5.00
Very High
3.41 - 4.20
High
2.61 - 3.40
Moderate
1.81 - 2.60
Low
1.00 - 1.80
Very Low
Table 5. Interpretation scale of Significance Level (p-value)
p-value range
Interpretation
p ≤ 0.01
Highly Significant Difference
0.01 < p ≤ 0.05
Significant Difference
0.05 < p ≤ 0.10
Marginal/Weak Significance
p > 0.10
Not Significant
Table 6. Interpretation scale of Magnitude of Difference (t-value)
t-value Range
Interpretation
0.00 0.99
Very Small or No Meaningful Difference
1.00 1.99
Small Difference
2.00 2.99
Moderate Difference
≥ 3.00
Large or Strong Difference
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RESULT AND DISCUSSION
A. Profile of the Respondents
The data presented in tables with corresponding interpretations to clearly explain the findings. Statistical tools
such as frequency and percentage, weighted mean, standard deviation, Independent Samples t-test, and Pearson
Product-Moment Correlation Coefficient were used to analyze and interpret the data.
Table 7. Age of Respondents
Ages of the Respondents
Frequency
Percentage
18 20 Years Old
219
55.16%
21 23 Years Old
168
42.31%
24 Years Old and above
9
2.26%
Total
397
100%
In accordance with table 7, The age distribution of the respondents shows that the majority are within the 18-20
age group (55.16%), followed by those aged 21-23 (42.31%). Only a minimal percentage belongs to the 24 and
above category (2.26%), indicating that most respondents are in typical early college age.
Table 8. Gender of Respondents
Gender of the Respondents
Frequency
Percentage
Female
210
52.89%
Male
173
43.57%
Prefer not to say
14
3.52%
Total
397
100%
In accordance with table 8 the gender distribution of the respondents shows that the females constitute the
majority of 52.89%.
This was followed by male respondents at 43.57%, while a small portion of the respondents preferred not to
disclose their gender at 3.52%. This indicates that the study is slightly dominated by female respondents.
Table 9. Academic Program Classification of the Respondents
Academic Program
Frequency
Percentage
IT
216
54.41%
non-IT
181
45.59%
Total
397
100%
The distribution of respondents according to academic program is presented in Table 9. The results indicate that
most respondents are enrolled in IT academic programs, with a frequency of 216, representing 54.41% of the
total sample.
On the other hand, 181 respondents are enrolled in non-IT academic programs, accounting for 45.59% of the
population. These findings suggest that most of the study participants belong to IT academic programs.
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B. Phishing Awareness among Quezon City University Students
Table 10. The result of findings in accordance to level of Phishing Attack Awareness
Phishing Attack Awareness
Mean (SD)
Q1. I am familiar with the concept of phishing attacks
4.05(1.07)
Q2. I can identify suspicious links or URLs
3.91(1.01)
Q3. I can recognize phishing emails or messages.
4.01(0.98)
Q4. I understand the risks associated with phishing attacks
4.28(1.01)
Q5. I know what actions to take when I encounter a suspected phishing attempt
3.79(1.11)
Q6. I am aware that phishing can occur through multiple platforms (email, SMS, social media).
4.36(0.99)
Q7. I have received training or education about phishing or cybersecurity.
4.35(1.24)
Q8. I am not familiar with the concept of phishing attacks.
3.66(1.41)
Q9. I do not recognize phishing emails or messages.
3.78(1.34)
Overall
3.91
The table 10 findings suggest that Quezon City University students generally have a high level of phishing attack
awareness, as reflected in the overall mean of 3.91. This indicates that students are familiar with phishing
concepts and understand its risks, which may be attributed to increased exposure to digital platforms and
cybersecurity information. The highest-rated indicators show that students are particularly aware that phishing
can happen across multiple platforms and that they have received some form of cybersecurity education. This
implies that awareness campaigns or informal exposure through social media and academic discussions may be
effective in increasing knowledge about phishing threats.
However, the relatively lower scores in identifying suspicious links and knowing appropriate actions suggest
that while students are aware of phishing in theory, their practical response skills may still be limited. This gap
is important because awareness alone does not fully protect users without proper behavioral response training.
Therefore, universities may further strengthen students’ cybersecurity preparedness by conducting practical
seminars, phishing simulations, and hands-on cybersecurity activities that focus on real life phishing scenarios.
C. Phishing Susceptibility among Quezon City University Students
Table 11. The result of findings in accordance with level of Susceptibility of Phishing Attacks
Susceptibility of Phishing Attacks
Mean(SD)
Q1. I tend to click links from unknown or unverified sources.
1.97(1.15)
Q2. I open email attachments without verifying the sender.
1.94(1.10)
Q3. I trust messages that appear to come from official sources without verifying their
authenticity.
2.32(1.22)
Q4. I reuse the same password across multiple accounts.
3.21(1.37)
Q5. I respond quickly to urgent messages without verifying them.
2.27(1.10)
Q6. I carefully check the legitimacy of links before clicking them.
3.88(1.23)
Q7. I verify the sender before opening email attachments.
3.95(1.16)
Q8. I am not familiar with the concept of phishing attacks.
4.03(1.16)
Overall
2.95
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The result shows that Quezon City University students have a moderate level of susceptibility to phishing attacks,
with an overall mean of 2.95. Low mean scores in clicking the links from unknown sources (M = 1.97) and
opening email attachments without verifying the sender (M = 1.94) indicate that most respondents practice
cautions when encountering suspicious online content. Similarly, lower scores in trusting unverified messages
and responding immediately to urgent requests suggest that students are generally aware of common phishing
tactics and potential online threats. This finding implies that many students are careful when dealing with
suspicious emails, links, and online messages.
However, the relatively higher mean score in reusing the same password across multiple account indicates that
some students still engage in risky cybersecurity despite being aware of phishing attacks. This may occur because
password reuse is often viewed as more convenient and easier to remember. In contrast, high scores in checking
links, verifying senders, and double checking the website URLs suggest that students apply preventive measures
before sharing personal information online. The findings suggest that while students demonstrate cautious online
behavior in several aspects, some cybersecurity habits still make them vulnerable to phishing attack and other
online risks
Table 12. Difference in the Level of Phishing Awareness and Phishing Susceptibility Between IT and Non-IT
Students.
Variables
IT Mean (SD)
Non-IT Mean (SD)
t
P
Phishing Awareness
3.76(1.19)
3.50(1.07)
2.07
0.035
Phishing Susceptibility
3.03(1.25)
2.91(1.16)
0.89
0.370
Table 12 presents the difference in the level of phishing awareness and phishing susceptibility between IT and
Non-IT students using an independent samples t-test. The results show that IT students obtained a higher mean
score in phishing awareness (M = 3.76, SD = 1.19) compared to Non-IT students (M = 3.50, SD = 1.07). The
computed t-value of 2.07 with a p-value of 0.035 indicates that the difference is statistically significant at the
0.05 level. This suggests that students enrolled in IT-related programs possess significantly greater awareness of
phishing threats, phishing indicators, and preventive practices than Non-IT students. The finding may be
attributed to IT students greater exposure to cybersecurity concepts, digital systems, and technical training
within their academic programs.
In terms of phishing susceptibility, IT students also recorded a slightly higher mean score (M = 3.03, SD = 1.25)
than Non-IT students (M = 2.91, SD = 1.16). However, the computed t-value of 0.89 and p-value of 0.370
indicate that the difference is not statistically significant. This means that despite IT students demonstrating
higher phishing awareness, their level of susceptibility to phishing attacks does not significantly differ from that
of Non-IT students. The result supports existing literature suggesting that awareness alone may not fully protect
individuals from phishing attacks, as susceptibility is also influenced by behavioral, psychological, and
situational factors such as urgency, decision-making style, attention, and perceived trustworthiness of messages.
D. Difference in the Level of Phishing Awareness and Phishing Susceptibility Between IT and Non-IT
Students
Figure 2. Significant Difference of IT and non-IT Students
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The results presented in Figure 2 reveal a significant difference in the level of phishing awareness between IT
and non-IT students, as indicated by the p-value of 0.0008, which is lower than the 0.05 level of significance. IT
students obtained a higher mean awareness score (M = 4.09, SD = 1.17) compared to non-IT students (M = 3.82,
SD = 1.07), suggesting that students enrolled in technology-related programs possess greater knowledge and
understanding of phishing attacks. This may be attributed to their exposure to computer-related subjects,
cybersecurity concepts, and digital technologies within their academic curriculum. Figure 2 further illustrates
the noticeable difference in awareness levels between the two groups.
On the other hand, no significant difference was found in phishing susceptibility between IT and non-IT students,
as reflected by the p-value of 0.35, which is greater than the 0.05 level of significance. Although IT students
showed a slightly higher mean susceptibility score (M = 2.99, SD = 1.26) than non-IT students (M = 2.92, SD =
1.15), the difference was not statistically significant. This suggests that despite differences in awareness levels,
both groups demonstrate relatively similar behaviours and vulnerabilities when encountering phishing attempts.
The findings imply that awareness alone may not always reduce phishing susceptibility, as actual online
behaviour and decision-making may still expose students to cybersecurity risks regardless of academic
specialization.
CONCLUSION
This study was conducted to determine the level of phishing awareness and phishing susceptibility among
Quezon City University students, particularly between IT and non-IT students. Based on the findings, the
researchers found that most students already have knowledge about phishing attacks and are familiar with
common signs of online threats. Students are generally careful when using online platforms, although some
unsafe online practices are still observed.
The study also found that IT students are more knowledgeable about phishing attacks compared to non-IT
students because of their background in technology-related subjects. However, both groups may still become
vulnerable to phishing attempts despite differences in awareness. This shows that having knowledge about
phishing does not always guarantee safe online behaviour.
In addition, the findings showed that students who are more aware of phishing attacks are less likely to become
susceptible to phishing attempts. This highlights the importance of improving cybersecurity awareness and
encouraging students to apply safe online practices in their daily digital activities.
Overall, the study helped provide a better understanding of the phishing awareness and susceptibility of Quezon
City University students. The findings may be useful in improving cybersecurity awareness programs and
promoting responsible online behaviour among students.
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