INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,

MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)

ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XV, Issue V, May 2026

SualPoint: A Sual Task Monitoring System

Edmar Mikki E. Bongar

1

, John Dominic B. Celario

The Department of Interior and Local Government of the Municipality of Sual monitors and supervises its

activities and tasks manually, but sometimes the reliance on manual processes leads to inefficiencies and delays

in completing tasks. Hence, to resolve this issue, we designed and developed a web and mobile-based task

monitoring system named SualPoint – A Sual Task Monitoring System. It has been created by making use of

the best technologies related to the World Wide Web and mobile platforms to support task assignment, task

management, and task reporting in real-time. The Agile methodology was adopted to support iterative

development, continuous stakeholder feedback, and user-centered design. The tools used to develop this web

application were HTML, Laravel, CSS, JavaScript, Tailwind CSS, PHP, MySQL, Flutter, XAMPP, and Visual

Code. These features are provided in a way that the system allows user authentication, task creation, task

and appropriateness for use in the DILG office.

Keywords: SualPoint, Web and Mobile-Based, DILG, ISO/IEC 25010.

Digital transformation is an important aspect in achieving efficiency, transparency, and accountability in public

service delivery or governance. The Department of the Interior and Local Government (DILG) is at the

forefront in ensuring the implementation of national policy programs at the local level, particularly in disaster

preparedness, public safety, and governance support in LGUs. Despite the progress in implementing E-

Governance projects at the national level, it appears most DILG offices implement manual and paper-based

systems in maintaining records, not only in spreadsheets but also in traditional oral reporting.

The challenges identified above are very much mirrored in the task monitoring and reporting practices of the

Based on the discussion, there is a need to create a centralized digital monitoring system, which can help in

tracking, verifying, and reporting tasks in an automated manner. By integrating web and mobile technologies,

INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,

MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)

ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XV, Issue V, May 2026

such a project can easily comply with the Philippine E-Government Master Plan and the United Nations’

Sustainable Development Goal 9, which is Industry, Innovation, and Infrastructure.

The research method used in this research was developmental and descriptive in nature, which dictated the way

this research was designed, developed, and evaluated in terms of its application to the SualPoint. About its

developmental characteristics, it needed to be developed in relation to the identified needs of the Department

of Interior and Local Government (DILG) in Sual, Pangasinan.

The use of the descriptive portion was also made to assess the system's usability, performance, and effectiveness

Note. Adapted from Understanding the Software Development Life Cycle (SDLC), by S. Adebayo, 2025.

The system was developed under an Agile methodology. Agile is an iterative development methodology that

emphasizes rapid development, flexibility, collaboration, and customer feedback. The system development

process was broken down into small development cycles referred to as ‘sprints.’ Under these development

cycles, various important system features, including user authentication, task handling, progress tracking, and

reporting, among others, were conceptualized, implemented, and tested.

At the conclusion of each sprint, a limited review activity took place involving the selected personnel from the

DILG and the representatives from the attached agencies to gather their feedback, particularly regarding the

function, interface, and flow of the systems, to guide the updates for the next development iteration.

The SualPoint uses a standard three-tier system architecture consisting of a presentation layer, application layer,

INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,

MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)

ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XV, Issue V, May 2026

developed by using different technologies such as PHP with Laravel for handling different logic for users,

authenticating users, handling different roles for access control, handling different tasks for users, and many

The setting of this study was conducted in the Municipality of Sual, Pangasinan, at the office of the DILG. The

office was selected as it can be considered as almost too ordinary in terms of setting and nature, since in most

cases, tasks are being monitored and recorded in almost a manual or semi-digital fashion. The respondents

consist of the head admin, admin, and the employees who are directly involved in the implementation and

monitoring of the tasks assigned to them.

These are the respondents to the study because this group is directly involved in the implementation of the

coordination activity and the workflow for the reporting functions.

Table 1. Respondents of the Study

An interview guide was used. This was aimed at discovering existing practices, challenges, and requirements

concerning task monitoring. The interview consisted of various open-ended questions concerning reporting

workflow, coordination among offices, and challenges that existed.

Moreover, it was observed that a five-point Likert scale-based survey questionnaire was utilized in testing the

developed system based on various aspects such as suitability, efficiency, usability, reliability, and satisfaction,

which provided quantitative data in measuring the acceptability of a developed system in relation to the

perspective of the user.

INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,

MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)

ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XV, Issue V, May 2026

Table 2. Likert Scale

in the study was voluntary, and respondents were informed of the purpose of the research. All collected data

were treated with confidentiality and used solely for academic and system improvement purposes.

The developed SualPoint was then evaluated to assess its overall software quality and acceptability through the

ISO/IEC 25010 Software Quality Model evaluation approach. From the evaluation results, it was observed that

the developed SualPoint scored high marks on all its software qualities, which include functional suitability,

performance efficiency, compatibility, usability, reliability, security, maintainability, and portability. The

overall average weighted mean measure was 4.44, which indicates Excellent as per the guidelines and

interpretations of the evaluation approach. It was observed from the results that functional suitability, reliability,

and maintainability were assigned the highest marks among the software qualities, which indicates effective

The scores, though a little lower, on learnability and time behavior indicated that a little work needs to be done

on enhancing the performance of such a system.

Overall, the results validate that the developed system was highly acceptable to users as an effective solution

for task management. The automation of these processes enhances efficiency, accountability, and transparency

compared to other forms of manual keeping. These results prove that SualPoint achieved the objectives of this

study as a feasible technological solution for improving task management processes within an organization.

Moreover, they support its preferred inclusion among other technological solutions for improving general

performance. The results validated that they confirmed they were highly acceptable to users as an effective

solution to support Task Management processes.

INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,

MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)

ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XV, Issue V, May 2026

Table 3. Overall Weighted Mean of System Evaluation

The objectives of this research were accomplished, which were to design, develop, and evaluate the SualPoint

– A Sual Task Monitoring System. The system was developed to overcome some of the drawbacks in task

monitoring systems, which can be characterized by inefficient task monitoring, time constraints, and

monitoring task performance.

The evaluation outcomes according to the ISO/IEC 25010 Software Quality Model indicate that the system

received an overall rating of Excellent, implying a very high rating regarding user acceptability and software

quality. The system exhibited excellent performance regarding functional suitability, usability, reliability,

security, maintainability, and portability, implying that the system can carry out its functions effectively.

Furthermore, these findings reveal that efficiency, accountability, and coordination among the users can also

be promoted, especially when task assignment, tracking, and reporting programs are incorporated. Moreover,

INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,

MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)

ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XV, Issue V, May 2026