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INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,
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ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XV, Issue VI, June 2026
The Missing Spark: Examining Motivational Gaps in Education Through
Maslow's Hierarchy and Herzberg's Two-Factor Theory
𝐇𝐚𝐫𝐢𝐧𝐢 𝐒𝐚𝐫𝐚𝐯𝐚𝐧𝐚𝐧, 𝐀𝐧𝐢𝐫𝐮𝐝𝐡 𝐊𝐨𝐥𝐥𝐢𝐩𝐚𝐫𝐚, 𝐇𝐚𝐫𝐬𝐡𝐚𝐯𝐚𝐫𝐝𝐡𝐚𝐧 𝐏𝐫𝐞𝐦𝐤𝐮𝐦𝐚𝐫, 𝐋𝐨𝐤 𝐑𝐚𝐧𝐣𝐚𝐧 𝐏. 𝐍, Dr.
𝐒𝐨𝐮𝐫𝐚𝐛𝐡𝐚. 𝐇
*Department of Mechanical Engineering, RV College of Engineering, India
DOI: https://doi.org/10.51583/IJLTEMAS.2026.150600013
Received: 12 June 2026; Accepted: 16 June 2026; Published: 02 July 2026
ABSTRACT
Academic learning requires constant mental work, but many observers say that undergraduate students show
less energy and more exhaustion as their studies continue. Experts claim that current research about motivation
stays mostly inside the corporate world, which means a large space exists in the knowledge regarding higher
education, specifically for undergraduate students in the Indian academic context. The research examines the
motivation of undergraduate students by using Maslow's Hierarchy of Needs and Herzberg's Two-Factor Theory
at the same time. Motivation is evaluated so that the problems of the undergraduate students are understood.
Information was gathered using a quantitative research design. Many researchers believe that primary data were
gathered from 43 undergraduate students, including 22 female, 17 male, and 4 who did not say their gender. A
structured questionnaire was shared through Google Forms, while responses were marked on a five-point Likert
scale using 18 items. Because the data was collected digitally, the undergraduate students could answer from
different places.
Results show that esteem needs (3.38/5) and physiological needs (3.36/5) have better satisfaction. Many people
believe that undergraduate students feel sure about their mental skills and find the school buildings good enough.
A middle score (3.29/5) was reached for social needs, even though self-actualization (3.06/5) and safety needs
(2.90/5) reached the lowest levels of satisfaction. These low scores show that gaps exist in academic security
and the way rules are made. When the gender-based analysis was finished, the undergraduate students who did
not share their gender showed much lower motivation, especially regarding safety needs (1.69/5).
This research suggests that the leadership of the educational institution must change its focus toward making
academic rules clear. Many scholars believe that fair testing methods and project -based learning should be
created to help undergraduate students. Better mentorship is needed so that undergraduate students find chances
for personal growth. Recognition systems are organized to help the undergraduate students reach self-
actualization. When these changes are made, the motivation of undergraduate students will improve because the
environment becomes more supportive.
Keywords: Student Motivation, Maslow's Hierarchy of Needs, Herzberg's Two-Factor Theory, Education,
Academic Burnout
INTRODUCTION
Education is relentless it asks for sustained mental effort, day after day, across years. And yet, somewhere
between the first lecture and the final semester, many undergraduate students seem to quietly give up. Not
formally. Not visibly. Just gradually. The energy fades, the engagement hollows out, and what remains is the
motions. That quiet unravelling is what this study is about.
Motivation, most researchers agree, is the hinge on which academic outcomes swing. Students who are
genuinely engaged learn more deeply, recover from setbacks more readily, and outperform those who are not
[1]. The absence of motivation, by contrast, breeds a particular kind of academic drift not dramatic failure,
but chronic underperformance [2]. Despite how well-documented this is, motivational research has stayed
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largely in the corporate world, leaving higher education and particularly the Indian undergraduate experience
surprisingly underexplored [3].
This study approaches that gap through two frameworks applied in tandem. Maslow's Hierarchy of Needs [4]
maps motivation across five levels physiological, safety, belonging, esteem, and self-actualisation each
layer contingent on the one beneath it. Herzberg's Two-Factor Theory [5] draws a different but complementary
line: between hygiene factors that merely prevent dissatisfaction, and genuine motivators that actively drive
performance. Used together, they offer a more textured diagnosis not just whether students are disengaged,
but precisely where and why.
Data were collected from 43 undergraduate students via a structured Likert-scale questionnaire, analysed
through both lenses.
METHODOLOGY
The study is quantitative numbers, not narratives. A structured questionnaire went out via Google Forms to
43 undergraduate students, chosen deliberately rather than randomly, because the research question was always
specifically about this population. Participation was entirely voluntary.
The questionnaire had three parts. Section A gathered demographics. Section B ran ten items across Maslow's
five need levels two items per level. Section C covered eight items probing Herzberg's hygiene factors and
motivators. Every motivational item was measured on a five-point Likert scale: 1 being Strongly Disagree, 5
being Strongly Agree. Mean scores were then bucketed into three bands low (1.02.5), moderate (2.63.5),
and high (3.65.0) to make interpretation consistent across both frameworks.
RESULTS
Of the 43 respondents, the majority were in Semester VI (28 students), followed by Semester IV (9 students),
with the remainder distributed across Semesters I, III, VII, and VIII. Gender distribution comprised 22 female
students, 17 male students, and 4 who preferred not to disclose.
Maslow scores across all five need levels are presented in Table 3. Esteem needs recorded the highest mean
(3.38/5), followed by physiological needs (3.36/5), social needs (3.29/5), self-actualization (3.06/5), and safety
needs (2.90/5). All scores fall within the moderate range, suggesting that no need category is either well-satisfied
or critically lacking though the pattern does point to meaningful gaps, particularly at the lower end of the
hierarchy.
Table 1: Average motivation scores by Maslow's hierarchy level
Maslow Level
Mean Score (/5)
Interpretation
Esteem Needs
3.38
Moderate highest among all levels
Physiological Needs
3.36
Moderate basic facilities adequate
Social Needs
3.29
Moderate peer and faculty relations functional
Self-Actualization
3.06
Moderate-low limited growth opportunities
Safety Needs
2.90
Moderate-low lowest among all levels
Male students scored marginally higher than female students in physiological and social needs, though the
difference was not dramatic. The more striking finding was among students who preferred not to disclose their
gender their scores were substantially lower across every need level, with safety needs hitting 1.69/5, which
falls below the low-motivation threshold entirely. That figure stands apart from the rest of the data and deserves
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institutional attention in its own right.
Figure 1. Maslow’s Hierarchy Scores by Semester
Figure 2. Average Satisfaction Scores Across Maslow’s Hierarchy Levels
Figure 3. Average Scores of Herzberg Sub-Factors
Figure 4. Herzberg Two-Factor Analysis: Student Motivation vs Hygiene
DISCUSSION
The results do not follow Maslow's expected sequence. The theory predicts physiological needs to be most
satisfied and self-actualization least the data disagrees. Esteem (3.38) and physiological needs (3.36) score
highest, while safety needs (2.90) score lowest. Students feel reasonably confident in their abilities and find
physical infrastructure adequate, but report genuine anxiety around evaluation fairness and policy consistency.
Herzberg's framework makes sense of this. Administrative fairness operates as a hygiene factor when it is
perceived as inconsistent or arbitrary, it generates active dissatisfaction regardless of what else is functioning
well. A student who feels academically capable but fears unpredictable grading is unlikely to sustain motivation
for long. The safety deficit, in this way, quietly erodes the esteem gains above it.
The self-actualization score (3.06/5) points to a structural problem rather than an individual one. Students report
limited scope for creative thinking and meaningful engagement a finding consistent with the broader critique
of Indian curricula remaining oriented toward rote learning over open-ended inquiry [9].
The safety score among students who preferred not to disclose gender (1.69/5) sits in a category of its own. It
is low enough to warrant dedicated investigation rather than a footnote.
Taken together, the findings suggest that institutions are partially meeting motivational needs but falling
short in two specific areas: academic policy transparency, and structured pathways toward self-actualization.
CONCLUSION
This study examined motivation levels among 43 undergraduate students using Maslow's Hierarchy of Needs
and Herzberg's Two-Factor Theory in tandem. The findings do not follow the theoretical sequence neatly
esteem and physiological needs are comparatively better satisfied, while safety needs recorded the lowest scores
across all five levels. Self-actualization, though not the lowest, reflects a persistent deficit in opportunities for
meaningful growth and intellectual engagement.
The implication is straightforward. Institutions are partially meeting motivational needs but falling short in two
areas that matter structurally. The first is academic security students do not consistently experience the policy
transparency and evaluation fairness that a stable learning environment requires. The second is self-actualization
curricula and institutional programmes have not kept pace with what motivation research identifies as the
highest-order driver of deep learning and sustained engagement.
Herzberg's framework reinforces this. Administrative inconsistency is a hygiene failure it produces active
dissatisfaction independent of what else the institution does well. Investments in recognition or growth
opportunities will yield limited returns until the safety deficit is addressed first.
The study is exploratory. The sample of 43 students, drawn predominantly from Semester VI of a single
institution, limits generalisability. Future research should extend this to a larger, multi-institution sample and
incorporate qualitative methods to capture what Likert scales cannot the lived experience behind the
numbers. The gender-based disparity, particularly the safety scores among students who preferred not to
disclose gender (1.69/5), warrants investigation beyond what this study's scope permits.
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Students are not unmotivated by disposition. They are operating within institutions whose policies and
programmes have not caught up with what motivation research has established for decades. That is a structural
problem and a solvable one.
ACKNOWLEDGEMENTS
We thank the 43 undergraduate students who took the time to participate the study exists because of their
willingness to engage honestly with the survey. We are grateful to the faculty of the Department of Mechanical
Engineering, RV College of Engineering, Bengaluru, for their guidance and support throughout this process.
We also acknowledge Abraham Maslow and Frederick Herzberg, whose frameworks decades old as they are
continue to offer genuine analytical purchase on questions that institutions are still getting wrong.
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