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ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XV, Issue VI, June 2026
Exploring the Impact of Artificial Intelligence (AI) and Digital
Connectivity on Educational Management in Nigerian Polytechnics.
Engr. Ilupeju Akinola M
1
, Ajifowowe Ruqoyah Tella
2
1
Department of Computer Engineering, Federal Polytechnic Ile-Oluji, Nigeria
2
Department of Electrical and Electronic Engineering, Federal Polytechnic Ayede, Nigeria.
DOI: https://doi.org/10.51583/IJLTEMAS.2026.150600137
Received: 27 June 2026; Accepted: 02 July 2026; Published: 17 July 2026
ABSTRACT
The integration of Artificial Intelligence (AI) and digital connectivity is driving a significant shift in education
systems worldwide, offering unprecedented opportunities to improve efficiency, effectiveness, and decision-
making processes, particularly in areas such as planning, administration, and student engagement. In Nigeria,
the polytechnic education sector is at a critical juncture, with digital transformation presenting significant
opportunities to enhance educational management practices. This study examines how AI tools and digital
connectivity frameworks can improve administrative efficiency, data-driven decision-making, student support,
and teaching methods within Nigerian polytechnics. Using a mixed-methods approach, the research combines
surveys and interviews with around 200 participants from five polytechnics, including administrative staff, ICT
officers, and academic leaders from selected polytechnic schools. Data analysis, using Likert-scale evaluations,
shows increasing awareness and interest in AI solutions. However, challenges such as poor infrastructure, limited
funding, and a lack of digital skills slow down widespread adoption. The study highlights the need for strategic
policies, greater investment in ICT infrastructure, and targeted AI training programs. By sharing these findings,
the research supports ongoing policy talks on digital transformation in higher education. It offers practical
suggestions for developing smart, connected, and effective educational management systems in Nigeria’s
polytechnic sector.
Keywords: Artificial Intelligence, Digital Connectivity, Transformation, Data, Likert Scale, ICT, Survey, Data
analysis
INTRODUCTION
Artificial Intelligence refers to the ability of machines to replicate human cognitive functions such as learning,
problem-solving, and decision-making (Stuart & Peter, 2020). Digital connectivity, including internet
infrastructure, cloud platforms, and mobile integration, forms the foundation of smart educational systems. It
enables synchronous and asynchronous communication, real-time data access, and collaborative decision-
making (Sarah Guri-Rosenblit, 2011). The rise of these technologies has significantly transformed global
education systems, affecting not only teaching and learning (ITEdgeNews, 2025; Adebiyi, 2025; TechTrends,
2025) but also school management and administration. Around the world, institutions are using these
technologies to boost administrative efficiency, improve planning, and enhance learning outcomes (OECD,
2021). As digital innovation advances, its potential to enhance operational efficiency, facilitate data-driven
decision-making, and improve policy implementation in education has become increasingly evident (UNESCO,
2021). In a developing country like Nigeria, where limited resources and managerial inefficiencies often hinder
progress, integrating AI and digital tools offers a unique opportunity for modernization and reform. Nigerian
polytechnics, whose main goal is to train technically skilled personnel for national development, face increasing
pressure to improve quality, responsiveness, and accountability. However, traditional management approaches,
characterized by paper-based systems, slow reporting, and disjointed communication, while they served their
purpose in the past, are no longer sufficient to meet the demands of modern education, which require speed,
efficiency, collaboration, and flexibility. Transitioning to more digital, integrated systems is crucial for fostering
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better learning environments and administrative workflows in 21st-century education (NEA, 2020; Vijayarani,
2024; Juliana, Victoria, & Bibian, 2024). Consequently, there is a growing trend to use AI technologies such as
predictive analytics, intelligent automation, machine learning, and chatbots, along with broadband internet, cloud
computing, and mobile platforms, to enhance operations and support better decision-making across
administrative functions (Tom et al., 2024; Clive Asuai & Ishiekwene, 2025; Juliana, Victoria, & Bibian, 2024).
AI facilitates the automation of routine tasks, improves resource allocation, enables real-time monitoring of
student performance, and provides insights for strategic planning. Meanwhile, digital connectivity ensures that
data, tools, and stakeholders are seamlessly integrated within a dynamic, accessible information ecosystem
(World Bank Group, 2025). When implemented strategically, these technologies can transform how polytechnics
manage admissions, maintain academic records, handle human resources, run learning management systems,
and deliver student services. More importantly, they foster greater transparency, inclusiveness, and efficiency
within institutional management. Despite this potential, the adoption and integration of AI-driven and digitally
connected management systems in Nigerian polytechnics remain limited and fragmented. Challenges such as
inadequate digital infrastructure, low AI literacy, policy gaps, and resistance to change serve as significant
barriers (JOYCE et al., 2025). Understanding how these technologies are perceived and used across polytechnic
institutions is vital for designing sustainable solutions and strengthening institutional capacity for digital
transformation. This study, therefore, explores the impact of Artificial Intelligence and digital connectivity on
educational management in Nigerian polytechnics by analyzing the experiences of educators, administrators,
and students. It evaluates how widely these technologies are being adopted, the challenges faced, and their
perceived effectiveness in improving administrative processes, accountability, and decision-making.
LITERATURE REVIEW
Artificial Intelligence (AI) and digital connectivity are transforming the global education landscape, especially
in the area of institutional management. These innovations are no longer optional but essential for improving
administrative efficiency, data-driven planning, and responsive governance. According to (Zawacki Richter, et
al., 2019; Ingrid, 2025), AI in education is used in areas ranging from intelligent tutoring systems to
administrative automation and predictive analytics. (World Bank Group, 2025) highlights digital connectivity as
the key infrastructure for seamless access to digital platforms, real-time information exchange, and synchronized
systems in educational institutions. For Nigerian polytechnic institutionscharged with producing industry-
ready, technically skilled graduatesthis digital transformation is not just preferable but vital to meet global
expectations for smart and adaptable education. AI’s role in educational management is particularly significant
for functions such as strategic planning, human resource deployment, student tracking, and financial operations.
(OECD, 2021) reports that intelligent algorithms can identify patterns in student behavior, streamline
administrative processes, and support strategic decision-making through predictive modeling.
With integrated digital systems, educational institutions can centralize information across departments,
improving coordination and reducing redundancies. This technological synergy promotes transparency and data-
informed leadership. (Luciano, et al., 2018) emphasizes that AI-supported management systems enable
institutions to respond to challenges with agility and precision, traits crucial for polytechnics facing capacity
constraints and diverse student needs. Moreover, platforms powered by machine learning and analytics tools can
forecast enrollment trends, evaluate institutional performance, and recommend resource reallocation in real time
(KPMG, 2020). Recent studies in sub-Saharan Africa suggest that adopting digital and AI solutions in
educational administration greatly improves record-keeping, student support services, and increases
transparency in academic operations (Gordon & Gabriel, 2021; Aina, Ayodele, & Aremu, 2021; Adebunmi &
Ayodele, 2021; Ahmad, Salihu, Aminu, Abubakar, & Aliyu, 2024). In Nigeria, some polytechnics are already
beginning to adopt Learning Management Systems (LMS), biometric attendance systems, and computer-based
testing platforms, laying the groundwork for wider AI integration (NBTE, n.d., Young, 2025). (UNESCO, 2022;
UNESCO, Digital Education, 2024) states that institutions with integrated AI systems and reliable digital
infrastructure are better positioned to adopt inclusive, adaptable, and evidence-based practices. This is especially
relevant for Nigerian polytechnics, where streamlined administration could support improved curriculum
planning, real-time academic performance monitoring, and more efficient technical training. However, systemic
challenges often limit the advantages of AI and digital connectivity. (Lawretta, Iniyomu, & Nwachukwu, 2023)
notes that technological adoption in Nigerian tertiary institutions is constrained by weak leadership commitment,
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underinvestment in ICT infrastructure, and insufficient staff capacity. Additionally, the absence of tailored
digital policies, particularly in polytechnics, hampers long-term integration. Ethical issues such as data
protection, algorithmic fairness, and the digital divide also need attention (Luciano et al., 2018; Gbolahan, 2020).
The widespread use of standalone systems in many Nigerian polytechnics reflects a fragmented approach to
digital transformation, often causing inefficiencies and redundancies that AI-enabled platforms could help
address. (Adedoyin & Emrah, 2020) further argue that implementing technology must be supported by digital
literacy training and a strong commitment to long-term digital governance for genuine transformation. Although
interest in educational technology is increasing, few studies have explored how AI and digital connectivity
influence management practices in Nigerian polytechnics. While previous research has focused mainly on
pedagogical aspects of educational technologies, a clear gap remains in understanding their impact on
institutional management, especially within polytechnic settings. This study aims to fill that gap by empirically
examining the influence of AI and digital connectivity on institutional planning, resource management, and
administrative effectiveness in Nigerian polytechnics through responses collected from a structured Likert-scale
survey administered to key stakeholders. The Likert scale was used in this study because it is a well-known
psychometric tool designed (Ankur, Saket, Satish, & Dinesh, 2015) to gather subjective opinions, attitudes, and
perceptions systematically. It lets respondents show varying levels of agreement or disagreement with specific
statements, helping to measure qualitative concepts such as attitudes toward AI integration, perceived benefits,
and institutional readiness. By offering a structured response format, the Likert scale improves the reliability and
comparability of responses, making it especially useful for educational research aimed at understanding
stakeholders’ views across different institutions.
METHODOLOGY
Research Design
This study employed a descriptive survey research design, deemed appropriate for systematically collecting and
analyzing data from a well-defined population to assess prevailing conditions, perceptions, and institutional
practices. The choice of this design is informed by its effectiveness in capturing respondents’ experiences and
attitudes regarding the adoption and impact of Artificial Intelligence (AI) and digital connectivity in educational
management within Nigerian polytechnics. Furthermore, it facilitates the collection of quantifiable data through
structured instruments, specifically Likert scale-based questionnaires, enabling the identification of trends and
the evaluation of institutional responses to digital transformation initiatives.
Population and Sample
The target population for this study included academic administrators, ICT personnel, senior lecturers, heads of
departments, and relevant non-academic staff from selected polytechnics in Nigeria. These participants were
chosen because of their direct involvement in educational planning, administrative decision-making, and the
implementation of digital technologies within their institutions. A total of 200 respondents were selected from
five polytechnics in Nigeria's South-West geopolitical zone, including two each from Federal and state
polytechnics, and one from a private polytechnic, using a combination of purposive and stratified sampling
methods. Purposive sampling ensured the inclusion of individuals with relevant expertise and administrative
roles, thereby enhancing the validity and relevance of the data. Stratified sampling divided the population into
groups based on roles, departments, and institutional ownership (such as federal or state polytechnics).
Proportional sampling from each group was then conducted to ensure balanced representation and reduce
sampling bias.
Research Instrument
The primary tool for data collection was a structured questionnaire with closed-ended questions, designed on a
5-point Likert scale, with response options ranging from 1 (Strongly Disagree) to 5 (Strongly Agree). The
questionnaire was divided into key thematic sections, including respondents’ demographic profiles, awareness
and adoption levels of AI and digital technologies, perceived impacts of AI and digital connectivity on
educational management, as well as challenges faced and recommendations for effective implementation. To
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ensure content validity, the instrument was reviewed by subject matter experts in educational technology and
administration. Additionally, a pilot study with 15 participants was conducted to evaluate the clarity, reliability,
and internal consistency of the questions, confirming the suitability of the instrument for the larger study
population.
Method of Data Collection and Analysis
Questionnaires were distributed both physically and electronically to broaden geographic coverage and
maximize response rates. The data collection process lasted four weeks and included ongoing follow-up
measures to ensure responses were complete, accurate, and reliable. Of the 220 questionnaires distributed, 200
were properly completed and deemed valid for analysis, resulting in a response rate of 91%. The collected data
were analyzed in Excel using descriptive statistics, including frequency counts, percentages, means, and standard
deviations. These tools are appropriate for interpreting Likert scale responses, as they effectively summarize
respondent perceptions and reveal emerging patterns in the use and application of AI and digital technologies in
educational management. The findings were presented using tables and graphical visuals to improve clarity and
interpretability.
RESULTS AND DISCUSSION
Descriptive Statistics of Likert Responses
This study employed a 5-point Likert scale to systematically measure participants' perceptions and attitudes
regarding the integration of Artificial Intelligence (AI) and digital connectivity within the context of educational
management in Nigerian polytechnics. The scale ranged from 1 (Strongly Disagree) to 5 (Strongly Agree), and
was used to evaluate responses to ten carefully formulated statements presented in Section C of the questionnaire
(see Appendix). Data were collected from 200 respondents and analyzed using descriptive statistics to assess the
central tendency and variability of their responses. Specifically, the mean and standard deviation for each item
were computed to quantify the general direction and consistency of opinions, while frequency distributions
provided insights into the spread of individual responses. Table 1 presents a summary of the computed mean
scores, standard deviations, and corresponding percentage distributions derived from the frequency counts of
responses. Table 2 presents the Likert frequency table, providing a structured breakdown of respondents’ levels
of agreement across all 10 items related to AI and digital integration in educational management. The frequency
distribution highlighted in Table 2 reveals key trends in institutional experiences, ranging from perceived
improvements in communication and service delivery to identified gaps in infrastructure and staff training.
Furthermore, Figures 1 and 2 graphically illustrate the response trends, offering a visual representation of the
collective perspectives of participants on the integration and impact of AI and digital tools in the management
of polytechnic education.
Table 1: Summary Table (Mean, Standard Deviation, Percentages)
Likert
Item
Description
Mean
Std
Dev
%S
D
%D
%A
%SA
Q1
AI tools can enhance the accuracy
and speed of educational
administration.
3.68
1.15
5.0
12.5
35.0
27.5
Q2
Digital connectivity has improved
communication among staff and
students.
4.04
1.02
3.0
6.0
38.0
39.0
Q3
My institution has the
infrastructure necessary for AI
deployment.
3.16
1.22
11.0
19.0
25.0
16.0
Q4
Staff are adequately trained to use
digital/AI technologies.
3.11
1.25
12.0
21.0
24.0
16.0
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Q5
AI and digital systems contribute
to faster decision-making.
3.56
1.19
7.0
13.0
32.5
25.0
Q6
Digital tools improved student
access to administrative services.
4.19
0.97
2.0
5.0
33.0
47.5
Q7
AI reduces human error in records
management.
3.69
1.12
5.0
10.0
36.0
26.5
Q8
AI enhances transparency and
accountability.
3.61
1.15
6.0
11.0
34.0
25.0
Q9
AI can help predict and track
student performance.
3.53
1.21
7.0
15.0
32.0
25.0
Q10
AI reduces administrative
workload and stress.
3.61
1.17
6.0
12.0
33.0
26.0
Table 2: Likert Scale Response Frequency
Figure 1: Participants' Responses to Figure 2: Mean ratings and standard deviation
Likert Scale Question Likert scale responses
DISCUSSION OF FINDINGS
The findings of this research reveal an overall favorable view of incorporating Artificial Intelligence (AI) and
digital connectivity in the administration of Nigerian polytechnics. The average scores, ranging from 3.11 to
4.19, indicate a moderate to strong consensus among participants, suggesting that AI and digital technologies
are generally perceived as beneficial for enhancing administrative efficiency, communication within institutions,
0
20
40
60
80
100
120
140
160
180
200
Participants Responses to Likert Scale
Questions
Strongly Disagree (1) Disagree (2)
Neutral (3) Agree (4)
Strongly Agree (5)
197
198
199
200
201
202
203
204
205
206
AI tools can enhance…
Digital connectivity has…
My institution has the…
Staff are adequately…
AI and digital systems…
Digital tools improved…
AI reduces human error…
AI enhances…
AI can help predict and…
AI reduces…
Likert Q1Likert Q2Likert Q3Likert Q4Likert Q5Likert Q6Likert Q7Likert Q8Likert Q9Likert Q10
Mean Ratings and Standard Deviations of
Likert-Scale Responses
count mean std
Response Level
Q1
Q2
Q3
Q4
Q5
Q6
Q7
Q8
Q9
Q10
Strongly Disagree (1)
10
6
22
24
14
4
10
12
14
12
Disagree (2)
25
12
38
42
26
10
20
22
30
24
Neutral (3)
40
28
58
54
45
25
45
48
42
46
Agree (4)
70
76
50
48
65
66
72
68
64
66
Strongly Agree (5)
55
78
32
32
50
95
53
50
50
52
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service provision, and management effectiveness. These results align with earlier national and global research
highlighting the transformative impact of AI and digital technologies on contemporary educational
administration. Of the ten statements assessed, the statement "Digital tools have enhanced students' access to
administrative services" received the highest mean score (Mean = 4.19, SD = 0.97). This result shows strong
agreement that digital platforms, such as online registration systems, student portals, electronic transcript
processing, and automated administrative services, have greatly improved service accessibility and institutional
responsiveness. The comparatively small standard deviation underscores the strong level of consensus among
participants. This outcome supports the conclusions of Aina and Ayodele (5), who noted that the adoption of
digital technologies in Nigerian higher education institutions significantly enhanced records management,
student enrollment, and administrative service efficiency. In a similar vein, Adedoyin and Soykan (3) noted that
digital technologies streamline administrative processes, boost institutional productivity, and improve the quality
of educational services. Similarly, one of the highest levels of agreement was recorded for the statement "Digital
connectivity has improved communication among staff and students" (Mean = 4.04, SD = 1.02), with roughly
77% of respondents choosing either Agree or Strongly Agree. This result underscores how digital
communication technologies are now essential to institutional operations, enabling administrators, instructors,
and students to collaborate, coordinate, and disseminate information promptly. The outcome is consistent with
reports from the OECD and UNESCO, which found that good digital connectivity promotes evidence-based
educational management, enhances organizational communication, and strengthens institutional collaboration.
Respondents also expressed positive opinions about AI's practical contributions to educational administration.
They acknowledged AI as a useful instrument for increasing operational efficiency, as evidenced by the
statements "AI tools can enhance the accuracy and speed of educational administration" (Mean = 3.68, SD =
1.15) and "AI reduces administrative workload and stress" (Mean = 3.61, SD = 1.17). Over 60% of participants
concurred that AI technologies can increase workflow efficiency, decrease processing time, and automate
repetitive administrative tasks. These results align with earlier research that found AI-driven administrative
systems improve institutional productivity by facilitating data automation, streamlining workflows, and
quickening managerial decision-making. Additionally, participants expressed moderate agreement that AI
enhances transparency and accountability (Mean = 3.61) and helps monitor and forecast student performance
(Mean = 3.53). These results indicate an increasing recognition of AI's analytical abilities in aiding institutional
governance, performance assessment, and evidence-driven planning. While respondents recognized these
advantages, the moderate degree of consensus suggests that predictive analytics and smart management systems
are still in the initial phases of adoption in numerous Nigerian polytechnics. This finding aligns with global
literature that identifies predictive analytics as a developing strength of AI in the management of higher
education, while stressing that effective implementation relies on the institution's digital maturity and data
governance.
Despite these encouraging findings, the research also uncovered significant gaps in institutional readiness for AI
integration. The statements "My institution has the infrastructure necessary for AI deployment" (Mean = 3.16,
SD = 1.22) and "Staff are adequately trained to use digital/AI technologies" (Mean = 3.11, SD = 1.25) attained
the lowest average ratings. The relatively higher standard deviations also suggest significant differences in
respondents' experiences among institutions. These results indicate that while participants recognize the possible
advantages of AI, numerous Nigerian polytechnics still do not possess the necessary technological infrastructure
and qualified staff for effective implementation. This discovery corresponds with earlier Nigerian research,
which regularly highlighted inadequate ICT infrastructure, unstable internet access, insufficient funding, and
restricted digital skills as significant obstacles to digital transformation in higher education institutions. The
qualitative results obtained from Section D of the questionnaire further reinforce these quantitative findings.
Most respondents cited insufficient ICT infrastructure (78%), weak internet connectivity (72%), limited funding
(65%), and a lack of staff training (60%) as the main obstacles to AI integration. Other issues involved opposition
to technological advancements and the lack of AI policies within the institution. These results closely align with
earlier Nigerian studies, suggesting that infrastructure shortcomings, insufficient investment, poor policy
execution, and restricted human resources persist in hindering digital transformation in higher education
institutions. The alignment between the current results and previous studies indicates that while awareness of AI
has significantly grown, its practical application is still limited by ongoing systemic obstacles. In addition to
pinpointing implementation obstacles, participants acknowledged various significant advantages of AI
integration. Over half of the respondents (52%) viewed administrative efficiency as the primary advantage of
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adopting AI. Conversely, some emphasized better teaching and learning, improved student data analysis, and
immediate monitoring and feedback. Participants also suggested enhancing investment in ICT infrastructure,
ongoing staff training, the creation of thorough institutional AI policies, improved partnerships with technology
companies, and ongoing financial support for digital transformation projects. These suggestions align with
current global policy trends, promoting a comprehensive strategy that integrates technological investment with
human capacity building, effective governance, and organizational preparedness.
A notable contribution of the present study is its emphasis on educational management rather than on teaching
and learning outcomes. While much of the existing literature has focused on AI-assisted instruction, intelligent
tutoring systems, and student academic performance, this study extends current knowledge by examining AI's
influence on institutional administration, strategic planning, records management, communication, decision-
making, and organizational effectiveness within Nigerian polytechnics. This broader management perspective
demonstrates that AI has substantial potential to strengthen institutional governance and administrative
performance, provided that adequate infrastructure, sustainable funding, supportive policies, and competent
human resources are available. Overall, the findings strongly corroborate existing national and international
evidence regarding the transformative potential of Artificial Intelligence and digital connectivity in higher
education management. However, the study also confirms that the realization of these benefits within Nigerian
polytechnics remains constrained by infrastructural deficiencies, financial limitations, inadequate staff capacity,
and policy gaps. Consequently, although respondents expressed considerable optimism regarding AI adoption,
achieving meaningful and sustainable digital transformation will require coordinated policy reforms, sustained
investment in ICT infrastructure, continuous professional development, and comprehensive institutional
strategies that support the effective integration of AI into educational management.
CONCLUSION
This study examined the impact of Artificial Intelligence (AI) and digital connectivity on educational
management in selected Nigerian polytechnics, using descriptive statistics from Likert-scale responses and
complementary qualitative data. The findings indicate that respondents generally view AI and digital
technologies as valuable tools for improving administrative efficiency, communication, service delivery, and
institutional decision-making. However, effective implementation is constrained by inadequate ICT
infrastructure, poor internet connectivity, limited funding, insufficient staff training, resistance to technological
change, and weak institutional policy frameworks. The study concludes that while AI has significant potential
to transform educational management, its successful adoption depends on sustained investment in digital
infrastructure, continuous human capacity development, supportive policies, and strong institutional
commitment. The findings provide valuable empirical evidence for policymakers and educational administrators
seeking to promote the effective integration of AI and digital connectivity within the Nigerian polytechnic
system.
RECOMMENDATION
Based on the findings of this study, Nigerian polytechnics should prioritize strategic investment in ICT
infrastructure, reliable internet connectivity, and AI-enabled digital platforms to support effective educational
management. Institutions should also implement continuous staff training and capacity-building programmes to
enhance digital competencies and facilitate the effective utilization of AI technologies. Furthermore,
comprehensive institutional and national policies should be developed to provide clear guidelines for the
adoption of AI, data governance, cybersecurity, and the ethical implementation of AI. Sustainable funding
mechanisms, strengthened partnerships with technology providers and industry stakeholders, and continuous
monitoring and evaluation should also be established to ensure the successful integration of AI and digital
connectivity. Collectively, these measures will enhance administrative efficiency, improve decision-making,
strengthen institutional governance, and accelerate the digital transformation of Nigerian polytechnics.
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Appendix A
Structured Research Questionnaire
IMPACT OF ARTIFICIAL INTELLIGENCE (AI) AND DIGITAL CONNECTIVITY ON
EDUCATIONAL MANAGEMENT IN NIGERIAN POLYTECHNICS
Instructions:
Please answer all questions honestly, as it affects you and your institution
There are no right or wrong answers
Select the option that best represents your opinion or experience
Section A: Respondents’ Demographic Information
Please tick () the appropriate option.
1. Gender
Male Female
2. Age Group
1824 2534 3545 4655 56+
3. Designation
Academic Staff Administrative Staff ICT Staff Management Other:
__________
4. Status: ___________
5. Education Level
B.Sc. M.Sc/M.Tech Ph.D
6. Institution Type
Federal Polytechnic State Polytechnic Private Polytechnic
7. Years of Work Experience
Less than 5 years 510 years 1115 years Over 15 years
8. Have you received any formal training in Artificial Intelligence or digital tools?
Yes No if yes
a. Personally Institution sponsored
Section B: AI and Digital Technologies Usage and Awareness
1. Are you aware of the use of Artificial Intelligence (AI) in educational management processes?
Yes No
2. Which of these AI or digital tools are used at your institution? (Tick all that apply)
Learning Management Systems (e.g., Moodle, Google Classroom)
Chatbots or virtual assistants
Automated admission/registration systems
Smart attendance (e.g., facial recognition, biometric)
Predictive analytics for performance tracking
Cloud-based data storage/management
AI-driven feedback or grading systems
None of the above
3. What is the Frequency of use of digital connectivity platforms (e.g., video conferencing, e-portals, e-
meetings):
Daily Weekly Occasionally Never?
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Section C: Perception and Impact of AI and Digital Connectivity
Please indicate your level of agreement with the following statements using the scale below:
Strongly Agree (SA), Agree (A), Neutral (N), Disagree (D), Strongly Disagree (SD)
No.
Statement
SA
A
N
D
SD
1
AI tools can enhance the accuracy and speed of educational administration.
2
Digital connectivity has improved communication among staff and students.
3
My institution has the infrastructure necessary for AI deployment.
4
Staff at my institution are adequately trained to use digital and AI technologies.
5
AI and digital systems contribute to faster decision-making and policy
implementation.
6
Digital tools have improved students’ access to administrative services (e.g.,
transcript, fees).
7
AI and digital systems can reduce human error in educational records
management.
8
Integrating AI tools enhances institutional transparency and accountability.
9
The use of AI and digital connectivity can help track and predict student
performance.
10
AI integration in management processes can reduce workload and administrative
stress.
Section D: Challenges and Recommendations
1. What challenges limit the effective integration of AI and digital connectivity in your institution? (Tick
all that apply)
Inadequate ICT infrastructure
Poor internet connectivity
Limited funding
Lack of staff training
Resistance to technological change
Absence of policy/strategy on AI adoption
Other (please specify): _________________________
2. In your opinion, what is the most significant benefit of integrating AI into educational management?
Administrative efficiency
Student data analytics
Enhanced teaching and learning
Cost-effectiveness
Real-time monitoring and feedback
Other: ____________________
3. What recommendations would you suggest to promote AI and digital connectivity adoption in
polytechnic management?
(Please write your response in the space below)
Appendix B
5-point scale Likert scale used in the study
Response Level
Value
Strongly Disagree
1
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Disagree
2
Neutral
3
Agree
4
Strongly Agree
5
Table: Frequency Distribution of Responses for Section D
Part 1: Challenges Limiting the Effective Integration of AI and Digital Connectivity
S/N
Challenge Item
Frequency (N
= 200)
Percentage
(%)
1
Inadequate ICT infrastructure
156
78.0
2
Poor internet connectivity
144
72.0
3
Limited funding
130
65.0
4
Lack of staff training
120
60.0
5
Resistance to technological change
96
48.0
6
Absence of policy/strategy on AI adoption
84
42.0
7
Other (e.g., electricity, lack of awareness, etc.)
32
16.0
Note: Multiple responses allowed. Frequencies reflect how many respondents selected each challenge.
Part 2: Most Significant Benefit of Integrating AI into Educational Management
S/N
Benefit Item
Frequency
Percentage (%)
1
Administrative efficiency
104
52.0
2
Enhanced teaching and learning
46
23.0
3
Student data analytics
30
15.0
4
Real-time monitoring and feedback
16
8.0
5
Cost-effectiveness
4
2.0
Note: Single response allowed per respondent.
Part 3: Open-Ended Recommendations (Thematic Grouping)
S/N
Recommendation Theme
Frequency
of Mentions
Percentage (%)
1
Improve ICT infrastructure and internet access
138
69.0
2
Provide regular staff training and digital literacy
112
56.0
3
Develop national/institutional AI policies
86
43.0
4
Increase funding and resource allocation
72
36.0
5
Encourage partnerships with tech firms/NGOs
50
25.0
6
Promote awareness and mindset change
38
19.0
Note: Responses were qualitatively grouped and tallied for frequency. Multiple themes were allowed per
response.