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INTERNATIONAL JOURNAL OF LATEST TECHNOLOGY IN ENGINEERING,
MANAGEMENT & APPLIED SCIENCE (IJLTEMAS)
ISSN 2278-2540 | DOI: 10.51583/IJLTEMAS | Volume XV, Issue VI, June 2026
Society Demands Quality Life of products in Marketing
Bimal Sinha
Department of Commerce, MCD College, Silchar, Assam, India
DOI: https://doi.org/10.51583/IJLTEMAS.2026.150600173
Received: 25 June 2026; Accepted: 30 June 2026; Published: 20 July 2026
ABSTRACT
The study briefly describes Marketing Management factors of social responsibility i.e. product, survival, price
and profit which are involved in the marketing practices in Cachar district, among them 96 unit under the study.
Marketing has an important role to play in the growth and development of underdeveloped economy. A rapid
development of an underdeveloped country it is possible only through the modern techniques of marketing.
Importance of marketing goes on increasing in these countries with every growth in industrialization and
urbanization because marketing is a significant tool for producing the goods and services at large scale and for
selling this production successfully in the market. Marketing is considered to be the most important activity of
all the business activities. It has become a necessity for the successful operation of all other business sources. In
recent years, the functions of marketing have undergone tremendous changes. It is being recognized as a
profession based on a systematic part of knowledge. These changes have increased the liabilities of marketing
in international markets. It exercises a definite and extensive influence on our economic and social life styles.
As a socio-economic institution a market-oriented company has to perform all tasks involved in the development
and delivery of goods and services from production to consumption. As a social institution, marketing is
responsible to deliver a standard of living and maximise life quality. Now life quality means not only the quantity
and quality of consumer goods and services but also enriched quality of the environment.
Key words: Product, survival, social responsibility and Profit.
INTRODUCTION
Modern business is regarded as an integral component of society. It must have society’s approval in order to
function successfully. In today’s world, society is accepting much more from business than in the past. Society
demands quality life of product. Integrated business plan and controls are accepted to act as instruments of social
change and these have to be implemented in order to promote maximum public good and welfare. In addition to
economic performance, modern business must demonstrate social awareness of sensitivity and social
performance. Dependence of business on its environment is so complete that the very existence and survival as
well as growth of any organization depend upon its acceptance by the society. If it outlives its utility to the
society it has no place and reason to live. Social responsibility means an intelligent and objective concern for the
welfare of society that limits or prevents individual and corporate behaviour from destructive activities, e.g.
monopoly power, unfair trade practices, environment. Such destructive activities may be immediately profitable
to the business but they cannot be tolerated by the society. Social responsibility indicates personal obligation of
people, as they act their own interest, to ensure the rights and legitimate interest of others are not sacrificed by
their behaviour and action. Basically, it means that managers should consider the effects of their decisions (in
Business planning and developing business strategies) upon all stakeholders who are interested in the enterprise
directly or indirectly and who may be adversely affected by these corporate decisions.
1
. We have twin activities
which are most significant in marketing: 1. Matching the product with demand, i.e. customer needs and desires
or target market, 2. The transfer of ownership and possession at every stage in the flow of goods from the primary
producer to the ultimate consumer. Marketing comprises all activities involved in the determination and
satisfaction of customer needs at a profit. By means of marketing function, marketer can direct the firm’s
response to an ever-changing market environment and orient all parts of the business toward the creation of a
satisfied customer. Marketing encompasses all activities of exchange conducted by producers and middlemen in
commerce for the purpose of satisfying consumer demand
2
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Marketing concept, a philosophy of early 1950 gave marketing a much more important role in business. To apply
this concept, an organization must meet three basic needs. Firstly, it must truly believe in the customer’s
importance. Most of the companies give lip service to this idea; no manager wants to be caught saying that
customers are not important. By contrast, a genuine customer orientation demands a fervent commitment of
people, time, and monetary resources to implement this orientation. Secondly, marketing efforts must be
integrated. Specific and measurable goals should be set; all marketing activities should be coordinated. If various
departments follow their own private agendas in conducting marketing activities, the organization may lose sight
of customer’s needs finally, management must accept the assumption that profit goals will be reached through
satisfied customers. Clearly, the path to profit is not a simple one; all business firms compete within a complex
environment that demands astute management of organizational resources and efforts. Nevertheless, managers
must have confidence that if their material needs by offering quality product at fair prices, their companies will
make money. Similarly, not- for- profit organizations will achieve their financial and other goals if they satisfy
their customer and members. These three points of the marketing concept, which are necessary conditions in
creating satisfactory exchange and in making marketing true philosophy of business
3
.
Marketing
Management
Product
Price
Survival
Profitability
Social
Responsi
bility
Service
Problem of the Study
Marketing managers face the severe challenges:
Budget constraints: A lack of funding or resources can prevent marketers from reaching their goals.
Generating leads: it can be difficult to generate enough high- quality leads to support a company’s goal.
Hiring talent: there are may not be enough resources to meet the high demand for talent.
Data privacy and security: it’s important to ensure that customer data is handled securely and incompliance with
regulations.
Inconsistent messaging: Inconsistent branding and messaging can confuse audiences and lead to lack of trust.
Keeping up with consumer behavior: Consumer behavior is constantly changing and marketers need to adopt to
these changes.
Managing a changing marketing landscape: The business landscape is constantly changing, making it difficult
for businesses to stand out.
Managing a multi- Channel Marketing strategy: Marketers need to manage multiple marketing channels.
Creating engaging content: Marketers need to build brand awareness and recognition.
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Proving ROI: Marketers need to prove that their marketing campaigns are providing a return on investment.
4
Objectives of the study
The main objectives of the study are:
1.To draw the characteristics of the marketing management of social aspects.
2. To enumerate the growth and development of the marketing management of social responsibility.
3. To identify the growing challenges and prospects.
Research Questions
The Proposed study aims to address the following questions:
1. What are the main characteristics of the study area?
2. What are the growth and development of the sector?
3. What are the prospects and challenges of the area?
MATERIALS AND METHODS
The proposed study is to explore and understand the various features of marketing management of Cachar
district. The universe is all the marketing management unit in the Cachar district randomly selected 9075 unit.
The population 9075 numbers of unit by using sample size calculator, the sample size is found 96, at confidence
level 95%, Margin of Error 10%, Population Proportion 50%. The area of study was conducted in Cachar district
data analysis techniques are descriptive statistics for analyzing the dependence data Chi-square Exact test is used
due to the reason that some of the cells are either zero or less than 5. The report presentation is using tables for
easy grasping the findings.
RESULT AND DISCUSSION
Marketing has acquired an important place for the economic development of the country .it has also become a
necessity for attaining the object of social welfare as a result of it, marketing is considered to be the most
important activity in a business enterprise while at the early stage of development it was considered to be last
activity
5.
Product
Product are integral to the exchange process; without them, there is no marketing. As pointed out earlier, a
product can be a good, service, or an idea. Astute marketers realize that a product is actually a bundle of value
that meets customer’s expectations. This philosophy holds that customer favours quality, performance,
innovative features etc. the buyer will admire such products. Therefore, firms following this philosophy believe
that by making superior products and improving their quality overtime, they will be able to attract customers.
The product concept is somewhat different from the production concept. Whereas the production concept seeks
to win markets and profits via high volume of production and low unit costs, the product concept seeks to achieve
the same result via product excellence- improved products, new products, and ideally designed and engineered
products. It also places the emphasis on quality assurance. They spend considerable energy, time and money on
research and development and bring in a variety of new products. Organization which follows this concept
concentrate on achieving product excellence. They do not bother to study the market and the consumer in depth.
They get totally engrossed with the product and almost forget consumer for whom the product is actually made.
They fail to find out what consumers actually need and what they would gladly accept. When organization
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fall in love affair with the product is leads to marketing Myopia because the focus is on the product rather than
on the customer needs.
6
Table:1: -Product for Price
(Source: Primary Data)
It is revealed from the above table that Price respondent under Medium category is the highest Traditional
category under product respondent is the second largest and High price is the lowest response.
From the above findings, it is imperative to test whether Product respondent depend upon the Price respondent
in Cachar district.
Hypothesis Testing
Null Hypothesis (H
0
)
There is no significant relationship between the Product respondent and Price respondent in Cachar district.
Alternative Hypothesis (H
a
)
There is significant relationship between the Product respondent and Price respondent in Cachar district
For testing the above hypothesis Chi-square (exact test)
Table:2 Chi-Square Tests
Pearson Chi-square
Value
df
Exact sig(Two sided)
30.210
4
0.000
Test Result of SPSS Software
Since the P value (=0 .000) < 0.05, the Chi- square critical value x
2
=30.210 is significant. Hence, Null
hypothesis (H
0
) is rejected and Alternative hypothesis (H
a
) is accepted. That is, there is a significant relationship
between Product respondent and Price respondent. In conclusion that Product respondent depend upon the Price
respondent.
Price
Pricing is perhaps the most important decision taken by a businessman. It is the decision upon which the success
or failure of an enterprise depends to a large extend. Therefore, price must be determined only after taking all
the relevant factors into consideration. While determining price policy, the factors to be considered are- cost of
production, severity of competition, prices of competitors, marketing policy, government policy, the buying
capacity of consumers etc.
Price
Product
Total
Traditional
New Product
Lowest
15
0
17
Medium
30
21
73
High
0
0
6
Total
45
21
96
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An Analytical study of all the functions of marketing discussed above makes it clear that marketing is very wide
term including all the activities from the discovery of needs and wants of consumers to their satisfaction.
Table:3: -price for product
(Source: Primary Data)
From the above table it is found that Medium category under Price respondent is the highest in both respondent
Traditional category under Product respondent is the second where as High price under Price respondent is the
lowest respondent.
From the above findings, it is imperative to test whether Product respondent depend upon the Price respondent
in Cachar district.
Hypothesis Testing
Null Hypothesis (H
0
)
There is no significant relationship between Price respondent and Product respondent in Cachar district.
Alternative Hypothesis (H
a
)
There is significant relationship between the Price respondent and Product respondent in Cachar district
For testing the above hypothesis Chi-square (exact test)
Table:4 Chi-Square Tests
Pearson Chi-square
Value
Df
Exact sig(Two sided)
30.219
2
0.000
Test Result of SPSS Software
Since the P value (=0 .000) < 0.05, the Chi- square critical value x
2
=30.219 is significant. Hence, Null
hypothesis (H
0
) is rejected and Alternative hypothesis (H
a
) is accepted. That is, there is a significant relationship
between Price respondent and Product respondent. In conclusion that Price respondent depend upon the Product
respondent.
Survival
Survival may be the basic and ultimate objective of a business particularly under changing environment,
changing demand and competition. Survival also is the best measure of economic performance and marketing
activity. Social responsibility is an essential condition of survival over the long run. Service is the highway to
price
Product
Total
Local
Traditional
New product
Lowest
2
15
0
17
Medium
22
30
21
73
High
6
0
0
6
Total
30
45
21
96
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customer satisfaction. Therefore, to survival in-competition. Marketing strategies are developed to achieve the
survival goal
7
.
Table:5: -Survival for Profit
(Source: Primary Data)
it is revealed from the above table that High category under profit respondent is highest and Demand category
under survival respondent is the second largest whereas low category under profit respondent is the lowest.
From the above findings, it is imperative to test either Survival respondent depend upon the Profit respondent in
Cachar district.
Hypothesis Testing
Null Hypothesis (H
0
)
There is no significant relationship between the Survival respondent and Profit respondent in Cachar district.
Alternative Hypothesis (H
a
)
There is significant relationship between the Survival respondent and Profit respondent in
Cachar district
For testing the above hypothesis Chi-square (exact test)
Table:6: Chi-Square Tests
Pearson Chi-square
Value
Df
Exact sig(Two sided)
30.223
4
0.007
Test Result of SPSS Software
Since the P value (=0 .007) > 0.05, the Chi- square critical value x
2
=30.223 is significant. Hence, Null
hypothesis (H
0
) is accepted and Alternative hypothesis (H
a
) is rejected. That is, there is no significant relationship
between Survival respondent and Profit respondent. In conclusion that Survival respondent is not depend upon
the Profit respondent.
Social Responsibility
Modern business does not live in a vacuum. It lives in a socio-economic environment. Hence it has an obligation
to meet its social responsibility to its employees, the community and the public, as well as to its owners and
Profit
Survival
Total
Environment
Demand
Performance
Medium
2
15
0
17
High
22
30
21
73
Low
6
0
0
6
Total
30
45
21
96
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customers. A corporation is expected to act as a good citizen in a society. Managers act as both businessman and
citizens. They must reconcile the conflicts between the economic responsibility and social responsibility. If
business fails to do so, it will invite additional government regulation. It is expected that social responsibility
and enlightened self-interest should coincide. self -regulation can help marketers to fulfil social responsibilities.
Marketing strategies are formulated always in the light of requirements of social responsibilities.
Managers at all levels in an organization are involved in resolving the conflict and reconciling the following
responsibilities: 1. To the society as a whole ,2. To the consumers.3.to the employees, 4.to the shareholders, and
5. To the government
8
.
Table:7: - Product for Social responsibility
(Source: Primary Data)
It is revealed from the above table that Fully category under Social responsibility respondent is the highest and
Traditional category under product respondent is the second largest whereas partial category under Social
responsibility respondent is the lowest responses.
From the above findings, it is imperative to test whether Product respondent depend upon the Social
Responsibility respondent in Cachar district.
Hypothesis Testing
Null Hypothesis (H
0
)
There is no significant relationship between the Product respondent and Social Responsibility respondent in
Cachar district.
Alternative Hypothesis (H
a
)
There is significant relationship between the Product respondent and Social Responsibility respondent in Cachar
district
For testing the above hypothesis Chi-square (exact test)
Table:8: Chi-Square Tests
Pearson Chi-square
Value
Df
Exact sig(Two sided)
30.220
4
0.000
Test Result of SPSS Software
Social responsibility
Product
Total
Local
Traditional
New Product
Medium
2
15
0
17
Fully
22
30
21
73
Partial
6
0
0
6
Total
30
45
21
96
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Since the P value (=0 .000) < 0.05, the Chi- square critical value x
2
=30.220 is significant. Hence, Null
hypothesis (H
0
) is rejected and Alternative hypothesis (H
a
) is accepted. That is, there is a significant relationship
between Product respondent and Social Responsibility respondent. In conclusion that Product respondent depend
upon the Social Responsibility respondent.
Profit
The ultimate purpose of the marketing concept is to help organisations achieve their objectives. In the case of
private firms, the major objective is the profit. In the case of non-profit and public organisations it is surviving
and attracting enough funds to perform useful work. Private firms should not aim for profits as such but to
achieve profits as a consequence of creating superior consumer value. A company makes money by satisfying
customer needs better than its competitors.
9
Table:9: -Profit for Product
(Source: Primary Data)
It is seen from the above table that High category under profit respondent is the highest Traditional category
under Product respondent is secured second largest respondent whereas Low category under Profit respondent
is the lowest.
From the above findings, it is imperative to test whether Product respondent depend upon the Profit respondent
in Cachar district.
Hypothesis Testing
Null Hypothesis (H
0
)
There is no significant relationship between the Product respondent and Profit respondent in Cachar district.
Alternative Hypothesis (H
a
) There is significant relationship between the Product respondent and Profit
respondent in Cachar district
For testing the above hypothesis Chi-square (exact test)
Table:10: Chi-Square Tests
Pearson Chi-square
Value
Df
Exact sig(Two sided)
32.210
4
0.000
Test Result of SPSS Software
Profit
Product
Total
Local
Traditional
New Product
Medium
2
15
0
17
High
22
30
21
73
Low
6
0
0
6
Total
30
45
21
96
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Since the P value (=0 .000) < 0.05, the Chi- square critical value x
2
=32.210 is significant. Hence, Null
hypothesis (H
0
) is rejected and Alternative hypothesis (H
a
) is accepted. That is, there is a significant relationship
between Product respondent and Profit respondent. In conclusion that Product respondent depend upon the Profit
respondent.
Men
Men often thrive in marketing roles that require a strong focus on data, analytic and ROI. Their approach tends
to be more strategic and result -oriented which is essential for performance marketing, digital advertising and
Operations management
10
Service
Under customer-oriented marketing, serving the demand or customers is the central marketing function. It is the
guaranteed road even to profitability. Profit is the byproduct of customer satisfaction. Modern business is a
vehicle through which man serves society. The concept of service to customers and to society is based on ethical
views of marketing practice. Service customer -citizen is the master key to both survival as well as profits.
11
Table:12: -Men for Service
(Source: Primary Data)
It is revealed from the above table that Customer oriented category under Service respondent is the highest, High
category under Men respondent is the second largest and Normal category under Service respondent is the lowest
response.
From the above findings, it is imperative to test whether Men respondent depend upon the Service respondent
in Cachar district.
Hypothesis Testing
Null Hypothesis (H
0
)
There is no significant relationship between the Men respondent and Service respondent in Cachar district.
Alternative Hypothesis (H
a
)
There is significant relationship between the Men respondent and Service respondent in Cachar district
For testing the above hypothesis Chi-square (exact test)
Service
Men
Total
Medium
High
Less
Demand
based
2
15
0
17
Custom
oriented
22
30
21
73
Normal
6
0
0
6
Total
30
45
21
96
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Table:13 Chi-Square Tests
Pearson Chi-square
Value
df
Exact sig(Two sided)
30.210
4
0.000
Test Result of SPSS Software
Since the P value (=0 .000) < 0.05, the Chi- square critical value x
2
=30.210 is significant. Hence, Null
hypothesis (H
0
) is rejected and Alternative hypothesis (H
a
) is accepted. That is, there is a significant relationship
between Men respondent and Service respondent. In conclusion that Men respondent depend upon the Service
respondent.
CONCLUSION
In conclusion. that Product respondent depend upon the Price respondent and Price respondent depend upon the
Product respondent. On the other hand, Survival respondent is not depending upon the Profit respondent. Product
depends upon the profits. Men respondent depends upon service. Product respondent depend upon the Social
Responsibility respondent
REFERENCES
1. S.A. Sherlekar, “Marketing Management” , Himalaya Publishing House, Mumbai ,2000 Ibid. p-
12.www.indeed.com, &et.al.
2. Dr J. Jha & H.N. Udupa “Marketing Management” , Manipal press Ltd, Manipal.2002. Ibid- p 19-20.
3. prof. S.A. Sherlekar and DR. V.S Sherlekar” Modern Business Organisation and Management”
Himalaya Publishing house, Mumbai.2009.
4. S.A. Sharlekar “Marketing Management” Himalaya Publishing House, Mumbai,2000. Ibid. p- 167-168
5. Dr.J. Jha &H.N. Udupa “Marketing Management” Manipal press ltd. Manipal 2002.
https://medium.com
6. S.A. Sherlekar “Marketing Management” Himalaya Publishing House, Mumbai,2000 p -167.
7. A.N.&M.K. Agarwal, “Indian Economy” New age International Publishers, New Delhi, 437