Effect of Organisational Culture on Employee Performance Among Non-Academic Staff of Public Universities in South-West Nigeria
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Abstract: Organisational culture shapes employee attitudes, motivation, and overall job performance, especially in public universities where non-academic staff play crucial administrative roles. However, limited empirical studies have examined the combined effect of organisational culture, such as leadership style, communication patterns, and shared values, on employee performance across all six South-West states of Nigeria. This study therefore investigated the effect of organisational culture on employee performance among non-academic staff of public universities in South-West Nigeria. The objectives of the study are to examine the effect of leadership style, communication patterns, and shared values on employee performance. A descriptive survey research design was adopted. The study was conducted across 12 public universities (federal and state) within Lagos, Ogun, Oyo, Osun, Ondo, and Ekiti States. Data were collected from 395 respondents using a structured questionnaire, selected through a multistage sampling technique from a population of 34,880 non-academic staff. Descriptive statistics (frequencies and percentages) and multiple regression analysis were performed using SPSS version 25. The results showed that leadership style (B = 1.548), communication patterns (B = 1.465), and shared values (B = 1.436) all significantly affected job commitment (p = .000). The study concluded that organisational culture components positively affected employee performance. The study recommended that university administrators should adopt transformational leadership, promote internal communication, and embed institutional values.
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