Role of Business Analytics in Improving Operational Efficiency: A Study on Cme Laboratories Bharat Pvt. Ltd

Businesses now, because of the amount of data available, are using business analytics more and more to work better, improve how things are done, and help them make big plans. This research looks at how business analytics helps CME Laboratories Bharat Pvt. Ltd. in Chennai, India (a condition monitoring lab that is officially ISO/IEC 17025 accredited) to be more efficient in their daily work.

The research is descriptive and a questionnaire with specific questions was used to gather information from 110 employees in different sections of the company. It considers five main areas: how well things work (operational efficiency), the issues with running things, how key performance indicators are watched, using business analytics, and how analytics generally affects the lab’s work. To be sure the answers were consistent, and to understand how different things relate to each other, the research used statistical methods, specifically Cronbach’s Alpha and Pearson correlation.

The outcome of the research is that businesses which do use analytics and see improvements in how well they’re running are very strongly and demonstrably connected. Effectively using analytics in daily work and consistently following KPI’s leads to being more efficient, getting things done faster, and making better choices. This supports the idea that analytics is becoming a really important part of a lab’s strategy.

Business Analytics, Operational Efficiency, KPI Monitoring, Laboratory Operations, Condition Monitoring, SPSS

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