Enhancing Library User Experience through Queuing Theory: A Performance Analysis of OPAC Systems. International Journal of Latest Technology in Engineering Management & Applied Science, [S. l.], v. 15, n. 5, p. 2629–2636, 2026. DOI: 10.51583/IJLTEMAS.2026.150500211. Disponível em: https://www.ijltemas.in/submission/online/article/view/4969.. Acesso em: 15 jul. 2026.