The Effect of E-Tendering on Performance of Public Hospitals in Kakamega County, Kenya

Abstract: The performance of public hospitals in Kenya have been marred with a lot of issues ranging from poor services to the patients, delayed supplier payments and constant labour unrest. Complaints have arisen from the manner in which procurement of goods and services are handled leading to inefficiencies in various departments including in the clinical medicine. Patients have been equally suffering in grief due to poor service delivery. Public hospitals have inadequate facilities and are characterized by dilapidated facilities, insufficient drugs, and inadequate human capital as well as obsolete infrastructural facilities. The general objective of the study was to determine the effect of E-Tendering on performance in public hospitals in Kakamega County, Kenya. The study was founded on diffusion of innovation theory. The study applied descriptive survey research design. The study utilized a sample size of 204 which was derived at after the calculation from a population of 416 using Yamane 1967 formula. Questionnaire was used to collect data. Validity was determined through discussion with the supervisor and experts in the field while reliability was also determined by pilot study with a focus on internal consistency. This was measured using the Cronbach alpha coefficient. The measures of central tendency and correlational analysis were also used in data analysis. The study found out that E-Tendering had a significant influence on the performance of public hospitals in Kakamega County, Kenya.

E-Tendering, performance, public hospitals, innovation theory

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