‘Impact of Employee Workload on Job Satisfaction in Hospitals’
Authors
Dr. Khushbu Dave.
Associate professor, MBA Department Shri Sunshine group of institutions (IN)
Purvi Chavda.
Assistant Professor, MBA Department Shri Sunshine Group of Institutions (IN)
Krishnaba Jadeja
Students Batch 2023-2025 Shri Sunshine group of institutions (IN)
Article Information
DOI: 10.51583/IJLTEMAS.2025.1408000107
Subject Category: Management
Volume/Issue: 14/8 | Page No: 830-834
Publication Timeline
Submitted: 2025-09-12
Published: 2025-09-11
Abstract
Abstract: This Research paper investigates the workload dynamics of employees within the hospital sector, a critical industry where human resources play a pivotal role in delivering quality healthcare. The study explores the factors contributing to workload levels, their implications on staff well-being and performance, and strategies for workload optimization. The research identifies that hospital employees, including doctors, nurses, and administrative staff, face diverse challenges such as long working hours, high patient-to-staff ratios, and emotional strain due to the nature of their work. These pressures often result in burnout, reduced job satisfaction, and a potential decline in patient care quality. Through data analysis, interviews, and surveys conducted in multiple hospital settings, the project uncovers key trends and patterns in workload distribution. It highlights the role of organizational policies, technological integration, and resource allocation in either exacerbating or alleviating employee workloads. This study offers actionable recommendations for hospital management, such as implementing robust staffing models, leveraging technology for task efficiency, and fostering employee support programs. By adopting these strategies, hospitals can enhance employee well-being, improve productivity, and ultimately provide better patient care.
Keywords
Employee, Workload, Job Satisfaction, Hospitals, Human Resource
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References
1. informaticsjournals.co.in/index.php/sdmimd/article/view/33435 [Google Scholar] [Crossref]
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3. www.researchgate.net/publication/379989006_Healthcare_Workers'_Job_Satisfaction [Google Scholar] [Crossref]
4. pmc.ncbi.nlm.nih.gov/articles/PMC9517381 [Google Scholar] [Crossref]
5. www.sciencedirect.com/science/article/pii/S2405844020300050 [Google Scholar] [Crossref]
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