An Analysis of Factors Influencing Brand Preference and Customer Satisfaction.
Authors
Dr. K. Arivazhagan, Ph.D.
Assistant Professor & Head, PG & Research Department of Commerce, Government Arts College, Chidambaram, Tamilnadu-608102 (IN)
Article Information
DOI: 10.51583/IJLTEMAS.2025.1409000058
Subject Category: commerce
Volume/Issue: 14/9 | Page No: 460-478
Publication Timeline
Submitted: 2025-10-07
Published: 2025-10-07
Abstract
Abstract: This Article completely evaluates the primary data to verify objective 5 and 6 of the research. The main aim of this chapter is to sharply estimate the perceptual difference among the customers preferring brands of cellular phones. The One-way ANOVA and multiple regression analysis are used to analyze the primary data comprises of independent and dependent variables.
Keywords
Cellular Phones, Technology, occupation, income, family and friends, gender, variables, segments, etc
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References
1. Costa, Janeen Arnold, Introduction to Gender Issues and. Consumer Behavior, Janeen Arnold Costa, ed., Thousand Oaks, CA: Sage, 1-10.1994. [Google Scholar] [Crossref]
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3. Harvey, Michael G. & Speier, Cheri & Novicevic, Milorad M., “The impact of emerging markets on staffing the global organization: A knowledge-based view,” Journal of International Management, Elsevier, vol. 5(3), pages 167-186, 1999. [Google Scholar] [Crossref]
4. Mary Jo Bitner, Bernard H. Booms, Lois A. Mohr, Critical Service Encounters: The Employee’s Viewpoint, Journal of Marketing, Vol. 58, 1995. [Google Scholar] [Crossref]
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