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An Analysis of Factors Influencing Brand Preference and Customer Satisfaction.

Authors

Dr. K. Arivazhagan, Ph.D.

Assistant Professor & Head, PG & Research Department of Commerce, Government Arts College, Chidambaram, Tamilnadu-608102 (IN)

Article Information

DOI: 10.51583/IJLTEMAS.2025.1409000058

Subject Category: commerce

Volume/Issue: 14/9 | Page No: 460-478

Publication Timeline

Submitted: 2025-10-07

Published: 2025-10-07

Abstract

Abstract: This Article completely evaluates the primary data to verify objective 5 and 6 of the research. The main aim of this chapter is to sharply estimate the perceptual difference among the customers preferring brands of cellular phones. The One-way ANOVA and multiple regression analysis are used to analyze the primary data comprises of independent and dependent variables.

Keywords

Cellular Phones, Technology, occupation, income, family and friends, gender, variables, segments, etc

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References

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4. Mary Jo Bitner, Bernard H. Booms, Lois A. Mohr, Critical Service Encounters: The Employee’s Viewpoint, Journal of Marketing, Vol. 58, 1995. [Google Scholar] [Crossref]

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